Do yourself a great big favor and go to Best Buy, Circuit City, etc. and
purchase a new printer. Many printers such as HP, Canon, or Epson
will give you less problems in the future.
--
XP-WNP
Today is the first day of the
rest of your life.


"Jack" wrote:

> I have a print spooler issue that appears to resist all the known fixes that
> I can find.
>
> I am working on a friends system. When the system starts the Print Spooler
> is started (the service is set to automatic). When I try to add a printer I
> get "spooler subsystem app has encountered a problem and needs to be
> restarted" and "operation could not be completed" messages.
>
> This system has been running for 2 years with no problems and the Lexmark
> printer has been the only printer ever used. All of a sudden no printers
> showed and the spool would not run properly. Also, though the spool starts ,
> it times out when I try to stop it!
>
> 1, I disabled the Lexmark printer service plus scrubbed the registry of
> Lexmark entries based on Bruce Sanders instructions.
> 2. I followed the steps in MS KB articles 810894 and 324757.
> 3. I removed all MS patches from around the time the problem started.
> 4. I ran SFC which not find any files to replace.
> 5. I cannot do a repair of Windows XP because the recovery CD is a Ghost
> image and not an actual XP Home CD and I only have XP Pro CDs which I am
> guessing will not repair a XP Home install.
>
> I am at the end of the resources I can find other than doing a re-install.
> My problem with that is that after a re-install the problem could return.
> What are the files that run the spool? I would like to extract them from a
> XP Pro CD to see if that helps.
>
> Any assistance would be greatly appreciated.
>
>
>