Any other firewall software running?
--
Cari (MS-MVP)
Printing & Imaging



"Gail" <Gail@discussions.microsoft.com> wrote in message
news:87C07314-5C8D-4D44-A004-7F6078754E86@microsoft.com...
> Yes, using System Restore was one of the first things I tried but no
> matter
> how far back I took it (we were unsure of exactly when we lost printing)
> it
> didn't help. ANy other suggestions would be much appreciated as this
> problem
> is becoming VERY frustrating and i want to keep the limited accounts so we
> can use those to access the net and minimize potential virus damage.
>
> "Cari (MS-MVP)" wrote:
>
>> Did you try to System Restore to a point where printing worked for all
>> users?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> news:EEC4E927-DD4F-4369-92EF-F51194582752@microsoft.com...
>> > Tried that and unfortunately it doesn't help. Any other ideas?
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Remove it temporarily and see if the situation with the printer
>> >> changes.
>> >> If
>> >> it does, then contact Trend Micro.
>> >> --
>> >> Cari (MS-MVP)
>> >> Printing & Imaging
>> >>
>> >>
>> >>
>> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> news:ECC694AA-D42B-4297-9E03-CDD538AE2C2A@microsoft.com...
>> >> >I use the Trend-Micro firewall.
>> >> >
>> >> > "Cari (MS-MVP)" wrote:
>> >> >
>> >> >> What third party firewall do you have installed?
>> >> >> --
>> >> >> Cari (MS-MVP)
>> >> >> Printing & Imaging
>> >> >>
>> >> >>
>> >> >>
>> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> >> news:7313BDAE-3E26-4514-AA46-08E7BA22CD61@microsoft.com...
>> >> >> > Yes but it's very slow to start printing.
>> >> >> >
>> >> >> > "Cari (MS-MVP)" wrote:
>> >> >> >
>> >> >> >> Most often seen with Norton, but to see if it's the same kind of
>> >> >> >> problem,
>> >> >> >> go
>> >> >> >> to the Control Panel and click on Printers & Faxes..... right
>> >> >> >> click
>> >> >> >> on
>> >> >> >> the
>> >> >> >> printer and select Properties... in the Advanced tab, change the
>> >> >> >> settings
>> >> >> >> to
>> >> >> >> print direct to printer instead of using the spooler...
>> >> >> >>
>> >> >> >> Can the Limited Users now print?
>> >> >> >> --
>> >> >> >> Cari (MS-MVP)
>> >> >> >> Printing & Imaging
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> >> >> news:7396B9B4-936C-4CF2-84BC-4ED2AB5DE760@microsoft.com...
>> >> >> >> > No I don't have Norton. I use Trendmicro Pc-cillin.
>> >> >> >> >
>> >> >> >> > "Gail" wrote:
>> >> >> >> >
>> >> >> >> >> I am running Windows Xp Home and have a hp 1210psc. A few
>> >> >> >> >> days
>> >> >> >> >> ago
>> >> >> >> >> the
>> >> >> >> >> limited users lost their ability to print although the
>> >> >> >> >> administrator
>> >> >> >> >> can
>> >> >> >> >> still print OK. All that happens when they try to print is
>> >> >> >> >> the
>> >> >> >> >> printing
>> >> >> >> >> icon
>> >> >> >> >> (printer with paper in it) flashes then disappears and the
>> >> >> >> >> document
>> >> >> >> >> doesn't
>> >> >> >> >> print. Any suggestions would be much appreciated.
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>