No.The Windows Firewall is turned off and I just use the TrendMicro one.

"Cari (MS-MVP)" wrote:

> Any other firewall software running?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "Gail" <Gail@discussions.microsoft.com> wrote in message
> news:87C07314-5C8D-4D44-A004-7F6078754E86@microsoft.com...
> > Yes, using System Restore was one of the first things I tried but no
> > matter
> > how far back I took it (we were unsure of exactly when we lost printing)
> > it
> > didn't help. ANy other suggestions would be much appreciated as this
> > problem
> > is becoming VERY frustrating and i want to keep the limited accounts so we
> > can use those to access the net and minimize potential virus damage.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Did you try to System Restore to a point where printing worked for all
> >> users?
> >> --
> >> Cari (MS-MVP)
> >> Printing & Imaging
> >>
> >>
> >>
> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
> >> news:EEC4E927-DD4F-4369-92EF-F51194582752@microsoft.com...
> >> > Tried that and unfortunately it doesn't help. Any other ideas?
> >> >
> >> > "Cari (MS-MVP)" wrote:
> >> >
> >> >> Remove it temporarily and see if the situation with the printer
> >> >> changes.
> >> >> If
> >> >> it does, then contact Trend Micro.
> >> >> --
> >> >> Cari (MS-MVP)
> >> >> Printing & Imaging
> >> >>
> >> >>
> >> >>
> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
> >> >> news:ECC694AA-D42B-4297-9E03-CDD538AE2C2A@microsoft.com...
> >> >> >I use the Trend-Micro firewall.
> >> >> >
> >> >> > "Cari (MS-MVP)" wrote:
> >> >> >
> >> >> >> What third party firewall do you have installed?
> >> >> >> --
> >> >> >> Cari (MS-MVP)
> >> >> >> Printing & Imaging
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
> >> >> >> news:7313BDAE-3E26-4514-AA46-08E7BA22CD61@microsoft.com...
> >> >> >> > Yes but it's very slow to start printing.
> >> >> >> >
> >> >> >> > "Cari (MS-MVP)" wrote:
> >> >> >> >
> >> >> >> >> Most often seen with Norton, but to see if it's the same kind of
> >> >> >> >> problem,
> >> >> >> >> go
> >> >> >> >> to the Control Panel and click on Printers & Faxes..... right
> >> >> >> >> click
> >> >> >> >> on
> >> >> >> >> the
> >> >> >> >> printer and select Properties... in the Advanced tab, change the
> >> >> >> >> settings
> >> >> >> >> to
> >> >> >> >> print direct to printer instead of using the spooler...
> >> >> >> >>
> >> >> >> >> Can the Limited Users now print?
> >> >> >> >> --
> >> >> >> >> Cari (MS-MVP)
> >> >> >> >> Printing & Imaging
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
> >> >> >> >> news:7396B9B4-936C-4CF2-84BC-4ED2AB5DE760@microsoft.com...
> >> >> >> >> > No I don't have Norton. I use Trendmicro Pc-cillin.
> >> >> >> >> >
> >> >> >> >> > "Gail" wrote:
> >> >> >> >> >
> >> >> >> >> >> I am running Windows Xp Home and have a hp 1210psc. A few
> >> >> >> >> >> days
> >> >> >> >> >> ago
> >> >> >> >> >> the
> >> >> >> >> >> limited users lost their ability to print although the
> >> >> >> >> >> administrator
> >> >> >> >> >> can
> >> >> >> >> >> still print OK. All that happens when they try to print is
> >> >> >> >> >> the
> >> >> >> >> >> printing
> >> >> >> >> >> icon
> >> >> >> >> >> (printer with paper in it) flashes then disappears and the
> >> >> >> >> >> document
> >> >> >> >> >> doesn't
> >> >> >> >> >> print. Any suggestions would be much appreciated.
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>