Re: microsoft fax causes PC to reboot
Only what I already posted.
--
Russ Valentine
[MVP-Outlook]
"Simon" <Simon@discussions.microsoft.com> wrote in message
news:52855BFC-BCAB-445D-ACC9-B775EEAB0941@microsoft.com...
> OOPS! No, that didn't help us! It did the same thing again after
> reinstalling the modem driver. It called, sent the fax, said it was
> completed, and then POOF! The computer turned off and restarted. After
> the
> restart it starts send the fax again.
> Our modem is one that came with the computer. It's called ESS Ex56T-P1
> Data
> Fax Modem. We don't know what we should do differently. Any suggestions?
> thanks,
> Simon
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Those are symptoms of a driver conflict. I suspect you are using a fax
>> modem
>> that is not on the Windows XP HCL list.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Simon" <Simon@discussions.microsoft.com> wrote in message
>> news:26B94F42-1BFB-47FA-9C44-5C17071012E2@microsoft.com...
>> > After I send the last page of a fax the PC shuts down & reboots. Then
>> > it
>> > proceeds to send the fax again, & shuts down again. It will keep doing
>> > this
>> > until I unplug the telephone line. (I send the fax over the phone line,
>> > but I
>> > have cable interent service)
>> > I have Window XP Pro
>> >
>>
>>
>>
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