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System

Look for Print under the Source column

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Gail" <Gail@discussions.microsoft.com> wrote in message
news:2CBE9EA7-58C1-475A-828B-B2BE0EE0B33A@microsoft.com...
> How do i check for system event log entries? No error messages occur on
> screen when this happens.
>
> "Alan Morris [MSFT]" wrote:
>
>> Are there any system event log entries when limited users attempt to
>> print.
>> If you see anything with error 5 it's access denied.
>>
>> If the driver writes temp file make sure that where ever that location is
>> users have access.
>>
>> Also verify that users have write access to
>> \windows\system32\spool\printers
>>
>> log on as user and copy a file to this location. The spooler typically
>> writes the data in it's security context but drivers can specify to
>> create
>> files in the user context.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> news:518F3482-91CB-41FB-9E2D-7DD94682C19F@microsoft.com...
>> > No.The Windows Firewall is turned off and I just use the TrendMicro
>> > one.
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Any other firewall software running?
>> >> --
>> >> Cari (MS-MVP)
>> >> Printing & Imaging
>> >>
>> >>
>> >>
>> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> news:87C07314-5C8D-4D44-A004-7F6078754E86@microsoft.com...
>> >> > Yes, using System Restore was one of the first things I tried but no
>> >> > matter
>> >> > how far back I took it (we were unsure of exactly when we lost
>> >> > printing)
>> >> > it
>> >> > didn't help. ANy other suggestions would be much appreciated as this
>> >> > problem
>> >> > is becoming VERY frustrating and i want to keep the limited accounts
>> >> > so
>> >> > we
>> >> > can use those to access the net and minimize potential virus damage.
>> >> >
>> >> > "Cari (MS-MVP)" wrote:
>> >> >
>> >> >> Did you try to System Restore to a point where printing worked for
>> >> >> all
>> >> >> users?
>> >> >> --
>> >> >> Cari (MS-MVP)
>> >> >> Printing & Imaging
>> >> >>
>> >> >>
>> >> >>
>> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> >> news:EEC4E927-DD4F-4369-92EF-F51194582752@microsoft.com...
>> >> >> > Tried that and unfortunately it doesn't help. Any other ideas?
>> >> >> >
>> >> >> > "Cari (MS-MVP)" wrote:
>> >> >> >
>> >> >> >> Remove it temporarily and see if the situation with the printer
>> >> >> >> changes.
>> >> >> >> If
>> >> >> >> it does, then contact Trend Micro.
>> >> >> >> --
>> >> >> >> Cari (MS-MVP)
>> >> >> >> Printing & Imaging
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> >> >> news:ECC694AA-D42B-4297-9E03-CDD538AE2C2A@microsoft.com...
>> >> >> >> >I use the Trend-Micro firewall.
>> >> >> >> >
>> >> >> >> > "Cari (MS-MVP)" wrote:
>> >> >> >> >
>> >> >> >> >> What third party firewall do you have installed?
>> >> >> >> >> --
>> >> >> >> >> Cari (MS-MVP)
>> >> >> >> >> Printing & Imaging
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> >> >> >> news:7313BDAE-3E26-4514-AA46-08E7BA22CD61@microsoft.com...
>> >> >> >> >> > Yes but it's very slow to start printing.
>> >> >> >> >> >
>> >> >> >> >> > "Cari (MS-MVP)" wrote:
>> >> >> >> >> >
>> >> >> >> >> >> Most often seen with Norton, but to see if it's the same
>> >> >> >> >> >> kind
>> >> >> >> >> >> of
>> >> >> >> >> >> problem,
>> >> >> >> >> >> go
>> >> >> >> >> >> to the Control Panel and click on Printers & Faxes.....
>> >> >> >> >> >> right
>> >> >> >> >> >> click
>> >> >> >> >> >> on
>> >> >> >> >> >> the
>> >> >> >> >> >> printer and select Properties... in the Advanced tab,
>> >> >> >> >> >> change
>> >> >> >> >> >> the
>> >> >> >> >> >> settings
>> >> >> >> >> >> to
>> >> >> >> >> >> print direct to printer instead of using the spooler...
>> >> >> >> >> >>
>> >> >> >> >> >> Can the Limited Users now print?
>> >> >> >> >> >> --
>> >> >> >> >> >> Cari (MS-MVP)
>> >> >> >> >> >> Printing & Imaging
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> >> >> >> >> news:7396B9B4-936C-4CF2-84BC-4ED2AB5DE760@microsoft.com...
>> >> >> >> >> >> > No I don't have Norton. I use Trendmicro Pc-cillin.
>> >> >> >> >> >> >
>> >> >> >> >> >> > "Gail" wrote:
>> >> >> >> >> >> >
>> >> >> >> >> >> >> I am running Windows Xp Home and have a hp 1210psc. A
>> >> >> >> >> >> >> few
>> >> >> >> >> >> >> days
>> >> >> >> >> >> >> ago
>> >> >> >> >> >> >> the
>> >> >> >> >> >> >> limited users lost their ability to print although the
>> >> >> >> >> >> >> administrator
>> >> >> >> >> >> >> can
>> >> >> >> >> >> >> still print OK. All that happens when they try to print
>> >> >> >> >> >> >> is
>> >> >> >> >> >> >> the
>> >> >> >> >> >> >> printing
>> >> >> >> >> >> >> icon
>> >> >> >> >> >> >> (printer with paper in it) flashes then disappears and
>> >> >> >> >> >> >> the
>> >> >> >> >> >> >> document
>> >> >> >> >> >> >> doesn't
>> >> >> >> >> >> >> print. Any suggestions would be much appreciated.
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>