thanks both of you, I suspect the answer lays between both your answers, to
remove printer and reinstall driver from download. I have downloaded and
tried to run that driver, with no printer connected, but it hangs.
so do Iuninstall and re install?

"Carey Frisch [MVP]" wrote:

> Turn-off the printer and disconnect it from the PC.
> Download the latest HP software, intall it and then
> reconnect your printer and turn it on when prompted to
> do so.
>
> hp deskjet 1220c series printer driver (full printing system, WHQL certified)
> http://h20000.www2.hp.com/bizsupport...Item=dj-3257-1
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "jimchrisriley" wrote:
>
> | attempting to install hp deskjet 1220c software on thinkpad R50E, but install
> | hangs about 1/3 thru, I think an error message pops up but it's too fast to
> | read. windows xp home installed its own drivers from the preload package. I
> | would rather use the hp stuff. hope I've posted enough info.
> | TIA Jim
>
>