I did install the software before connecting the printer to the PC. I
downloaded the latest drive from the manufacturer website. And like I said
previously I had no problem installing the printer on my laptop. The weird
thing is after I try to install it nothing ever appears in the printers
folder, I would have thought even if it installed incorrectly it would appear
in that folder, but nothing.

"Byte" wrote:

> Did you install the software BEFORE connecting the printer to the PC?
> If not, you'll have to start all over again. Do not connect the printer
> untill prompted to do so and do not turn it on either till prompted.
> Uninstall & reinstall Printer
> http://www.coribright.com/windows/Article%20One.htm
> --
> XP - WNP
> Today is the first day of the
> rest of your life.
>
>
> "Rich" wrote:
>
> > Paul,
> > I forgot to mention I have a laptop with Windows XP SP2 installed on it
> > and both printers work fine on that. The printers are a Lexmark X73 and a
> > Dell 720.
> >
> >
> >
> > "Paul Baker" wrote:
> >
> > > The driver it is trying to install may not support Windows XP Service Pack
> > > 2.
> > >
> > > It may not even support Windows XP at all, but this is less likely because
> > > it would mean you would have had to install the driver from a third party
> > > source.
> > >
> > > Waht make/model of printer is it.
> > >
> > > Your best bet is to probably read about compatibility on the manufacturer's
> > > web site and download the newest driver available that is specifically made
> > > for Windows XP.
> > >
> > > Paul
> > >
> > > "Rich" <Rich@discussions.microsoft.com> wrote in message
> > > news:21AA6AA7-6C8A-47FE-90EF-6EC3816E7FB0@microsoft.com...
> > > >I need help from whoever can help. I have been to many different forums, on
> > > > all different companies to get help. So I am turning to you all in hopes
> > > > you
> > > > have experiences this problem or know how to fix it.
> > > >
> > > > First off I have Dell Dimension 8100. My hard drive crashed and I had to
> > > > replace the whole thing. I purchased a retail full version of Windows XP
> > > > SP2
> > > > and installed it my new hard drive. Ever since then I can not install any
> > > > printer on the computer.
> > > >
> > > > Details of what I did and my problem.
> > > > -Hard Drive crashed, purchased and installed a new one
> > > > -Installed a full version Windows XP SP2 (new purchase, since before I
> > > > only
> > > > had an upgrade)
> > > > -Tried to install USB printer (tried multiple printers), when I plug in
> > > > the
> > > > printer it recongnizes the type of printer, then it shows copying the
> > > > files
> > > > to install the driver, then at the end it closes and says "there was a
> > > > problem installing your printer, it may not work properly"
> > > > -The printer does not show up in the control panel under printers
> > > > -Downloaded the latest drivers for both printers to ensure I had the
> > > > latest
> > > > version.
> > > > -Still same problem
> > > > -Uprgaded BIOS Version to XP2, the latest version
> > > > -Still same problem
> > > > -Did an Upgrade (repair) of Windows XP SP2 hoping that would solve it.
> > > > -STILL SAME PROBLEM
> > > >
> > > > So any ideas?
> > > >
> > > > Thanks,
> > > > Rich
> > >
> > >
> > >