Both of these printers are manufactured by Lexmark and you are maybe getting
the 1068 error (even though you do not mention it)...

Follow steps 15 through 17 at Bruce Sanderson's website:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



"Rich" <Rich@discussions.microsoft.com> wrote in message
news:51B49FD2-5131-4B6B-85AC-54EC4CE2F22F@microsoft.com...
>I did install the software before connecting the printer to the PC. I
> downloaded the latest drive from the manufacturer website. And like I said
> previously I had no problem installing the printer on my laptop. The weird
> thing is after I try to install it nothing ever appears in the printers
> folder, I would have thought even if it installed incorrectly it would
> appear
> in that folder, but nothing.
>
> "Byte" wrote:
>
>> Did you install the software BEFORE connecting the printer to the PC?
>> If not, you'll have to start all over again. Do not connect the printer
>> untill prompted to do so and do not turn it on either till prompted.
>> Uninstall & reinstall Printer
>> http://www.coribright.com/windows/Article%20One.htm
>> --
>> XP - WNP
>> Today is the first day of the
>> rest of your life.
>>
>>
>> "Rich" wrote:
>>
>> > Paul,
>> > I forgot to mention I have a laptop with Windows XP SP2 installed on
>> > it
>> > and both printers work fine on that. The printers are a Lexmark X73 and
>> > a
>> > Dell 720.
>> >
>> >
>> >
>> > "Paul Baker" wrote:
>> >
>> > > The driver it is trying to install may not support Windows XP Service
>> > > Pack
>> > > 2.
>> > >
>> > > It may not even support Windows XP at all, but this is less likely
>> > > because
>> > > it would mean you would have had to install the driver from a third
>> > > party
>> > > source.
>> > >
>> > > Waht make/model of printer is it.
>> > >
>> > > Your best bet is to probably read about compatibility on the
>> > > manufacturer's
>> > > web site and download the newest driver available that is
>> > > specifically made
>> > > for Windows XP.
>> > >
>> > > Paul
>> > >
>> > > "Rich" <Rich@discussions.microsoft.com> wrote in message
>> > > news:21AA6AA7-6C8A-47FE-90EF-6EC3816E7FB0@microsoft.com...
>> > > >I need help from whoever can help. I have been to many different
>> > > >forums, on
>> > > > all different companies to get help. So I am turning to you all in
>> > > > hopes
>> > > > you
>> > > > have experiences this problem or know how to fix it.
>> > > >
>> > > > First off I have Dell Dimension 8100. My hard drive crashed and I
>> > > > had to
>> > > > replace the whole thing. I purchased a retail full version of
>> > > > Windows XP
>> > > > SP2
>> > > > and installed it my new hard drive. Ever since then I can not
>> > > > install any
>> > > > printer on the computer.
>> > > >
>> > > > Details of what I did and my problem.
>> > > > -Hard Drive crashed, purchased and installed a new one
>> > > > -Installed a full version Windows XP SP2 (new purchase, since
>> > > > before I
>> > > > only
>> > > > had an upgrade)
>> > > > -Tried to install USB printer (tried multiple printers), when I
>> > > > plug in
>> > > > the
>> > > > printer it recongnizes the type of printer, then it shows copying
>> > > > the
>> > > > files
>> > > > to install the driver, then at the end it closes and says "there
>> > > > was a
>> > > > problem installing your printer, it may not work properly"
>> > > > -The printer does not show up in the control panel under printers
>> > > > -Downloaded the latest drivers for both printers to ensure I had
>> > > > the
>> > > > latest
>> > > > version.
>> > > > -Still same problem
>> > > > -Uprgaded BIOS Version to XP2, the latest version
>> > > > -Still same problem
>> > > > -Did an Upgrade (repair) of Windows XP SP2 hoping that would solve
>> > > > it.
>> > > > -STILL SAME PROBLEM
>> > > >
>> > > > So any ideas?
>> > > >
>> > > > Thanks,
>> > > > Rich
>> > >
>> > >
>> > >