01-05-2006, 06:43 AM
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Re: printing problems
"donnie" wrote:
> i have the same problem as vince. blank pages text only....add a picture
> prints fine. but my issue is I have to print out speadsheets and database
> reports and adding a pic is not a option.... what do i do
>
> "Vince McGowan" wrote:
>
> > This is not actually on my machine, but my elderly father's, whom I am
> > supporting in his endeavor to remain 'online' ;-)
> >
> > >> Uninstalling and reinstalling COMPLETELY usually cures the problem. <<
> >
> > Believe me, I did do this SEVERAL times with out any success.
> >
> > >> Is this installation a clean install of XP. <<
> >
> > No, Windows Home XP upgraded from ME. Installed SP2 early last fall.
> >
> > >> What antivirus software and firewall software are you running. <<
> >
> > No antivirus software, but running Windows Firewall.
> >
> > >> When exactly did the problem first occur.<<
> >
> > First noticed in the early November time frame.
> >
> > >> I have six USB printers here and none have any problems. I also have an
> > >> LPT printer with no problem.<<
> >
> > The printer worked fine on Home XP SP1 using parallel cable. After SP2
> > installed and problem detected I eventually connected with USB (1.1) since
> > printer supports both types of connections and this did not resolve the
> > problem.
> >
> > >> Does the problem completely disappear and never recur if SP2 is not
> > >> installed.<<
> >
> > Not sure how to answer. Problem didn't occur with SP1, started sometime
> > after SP2 installed.
> >
> > >> Are these the latest drivers available for the Deskjet600. If you give
> > >> us something to work with instead of just saying it won't print, it would
> > >> be more helpful.<<
> >
> > In my father's case (DeskJet 815C) HP says to use the Windows printer
> > driver...they don't supply their own version for that printer.
> >
> > >> Exactly what happens when you print.... are there any error messages in
> > >> the Event Log? Exactly which applications do you try to print from? And
> > >> which versions of the applications? Are ALL Windows updates applied?
> > >> Are all updates for all the other applications from which you print
> > >> applied? <<
> >
> > I gave a fairly detailed explanation previously. There are no error
> > messages in the event log. Try to print from Notepad, WordPad and Word 2000
> > and others. If a page contains only text, the printer acts like it prints
> > fine, but each page is blank. If I print a page with text and graphics,
> > both the text and the graphics print as expected. The printer test page
> > always prints OK. I keep his machine (as my own) always up to date from the
> > Window update site.
> >
> > Vince McGowan
> >
> >
> > "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
> > news:uNqLeNyPFHA.688@TK2MSFTNGP10.phx.gbl...
> > > About 98% of printer problems are caused by printer drivers... whether
> > > they get corrupted or the wrong ones get installed to start with or the
> > > driver is 'broken' by other means. Uninstalling and reinstalling
> > > COMPLETELY usually cures the problem.
> > >
> > > Is this installation a clean install of XP. What antivirus software and
> > > firewall software are you running. When exactly did the problem first
> > > occur.
> > >
> > > I have six USB printers here and none have any problems. I also have an
> > > LPT printer with no problem.
> > >
> > > Does the problem completely disappear and never recur if SP2 is not
> > > installed.
> > >
> > > Are these the latest drivers available for the Deskjet600. If you give us
> > > something to work with instead of just saying it won't print, it would be
> > > more helpful.
> > >
> > > Exactly what happens when you print.... are there any error messages in
> > > the Event Log? Exactly which applications do you try to print from? And
> > > which versions of the applications? Are ALL Windows updates applied? Are
> > > all updates for all the other applications from which you print applied?
> > > --
> > > Cari (MS-MVP)
> > > Printing & Imaging
> > >
> > > In Loving Memory of our dear friend Alex Nichol MVP
> > >
> > > "Bill" <Bill@discussions.microsoft.com> wrote in message
> > > news:C28AA11F-CD16-4B9B-BF09-C0B850416550@microsoft.com...
> > >> 1) These are USB printers not parallel.
> > >> 2) I am not using the same printer, and from the posts I have read the
> > >> same
> > >> problem is occurring for all kinds of USB printers
> > >> 3) The printers can print as demonstrated by various ways. Mine prints
> > >> from
> > >> the PC using the software diagnostic tools, but not from the windows test
> > >> page....hmmm wonder where the problem is?
> > >>
> > >> "Cari (MS-MVP)" wrote:
> > >>
> > >>> This is a really ancient printer. What are the LPT settings in your
> > >>> BIOS?
> > >>> --
> > >>> Cari (MS-MVP)
> > >>> Printing & Imaging
> > >>>
> > >>> In Loving Memory of our dear friend Alex Nichol MVP
> > >>>
> > >>> "Bill" <Bill@discussions.microsoft.com> wrote in message
> > >>> news:9E928359-F4ED-4D7E-B7CA-4B340BC2566B@microsoft.com...
> > >>> >I concur with Vince. I am having the same problem since using SP2.
> > >>> >Although
> > >>> > graphics don't work for me either. The test pages using HPs
> > >>> > diagnostic
> > >>> > software work, but nothing Windows related will print, including the
> > >>> > Windows
> > >>> > Test Page.
> > >>> >
> > >>> > Kinda useless to have the same person keep posting "uninstall and
> > >>> > reinstall"
> > >>> > where I haven't seen that advice help anyone out yet.
> > >>> >
> > >>> > Does anyone have any real answers?
> > >>> >
> > >>> > "Vince McGowan" wrote:
> > >>> >
> > >>> >> I posted a similar message several months ago now...and since then
> > >>> >> I've
> > >>> >> seen
> > >>> >> several people reporting the same problem here and all are given the
> > >>> >> same
> > >>> >> advice. I followed that advice and tried several other suggestions
> > >>> >> found
> > >>> >> at
> > >>> >> various sites and still my printing problem persists. I can only
> > >>> >> assume
> > >>> >> that this is a Microsoft bug introduced sometime last fall.
> > >>> >>
> > >>> >> My problem (Windows XP Home - SP2, DeskJet 815C - tried both parallel
> > >>> >> and
> > >>> >> USB connection): text only pages do not print from any application
> > >>> >> (printer
> > >>> >> produces blank page); text and graphic or graphic only pages print
> > >>> >> just
> > >>> >> fine
> > >>> >> (i.e.. a printer test page, or from applications). HP has no special
> > >>> >> printer drivers for this printer; they say to use the Windows
> > >>> >> supplied
> > >>> >> driver.
> > >>> >>
> > >>> >> (I was able to work-around in MS Word by inserting a 1 pixel graphic
> > >>> >> in
> > >>> >> the
> > >>> >> header area of normal.dot.)
> > >>> >>
> > >>> >> So Windows bug or not?
> > >>> >>
> > >>> >> Vince McGowan
> > >>> >> vince.mcgowan@comcast.net
> > >>> >>
> > >>> >>
> > >>> >> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
> > >>> >> news:eBOZuw6IFHA.3500@TK2MSFTNGP14.phx.gbl...
> > >>> >> > Uninstall and reinstall...
> > >>> >> >
> > >>> >> > http://www.coribright.com/windows/Article%20One.htm
> > >>> >> > --
> > >>> >> > Cari (MS-MVP)
> > >>> >> > Printing & Imaging
> > >>> >> >
> > >>> >> > "LISA" <LISA@discussions.microsoft.com> wrote in message
> > >>> >> > news:C885719C-C410-49CB-BA72-7B745122FE8D@microsoft.com...
> > >>> >> >>I HAVE A HP DESKJET 660C PRINTER AND IT WONT PRINT
> > >>> >> >> IT HAS INK ,AND PAPER
> > >>> >> >> EVERY PAGE IT PRINTS IS BLANK
> > >>> >> >>
> > >>> >> >
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