I am having the same problem with Agere Systems Soft Modem. It worked for a
time, then suddenly the crashes. My modem, too, came with the computer
system. Extremely irritating and productivity crushing.

Regards,
Ron

"Simon" wrote:

> OOPS! No, that didn't help us! It did the same thing again after
> reinstalling the modem driver. It called, sent the fax, said it was
> completed, and then POOF! The computer turned off and restarted. After the
> restart it starts send the fax again.
> Our modem is one that came with the computer. It's called ESS Ex56T-P1 Data
> Fax Modem. We don't know what we should do differently. Any suggestions?
> thanks,
> Simon
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
> > Those are symptoms of a driver conflict. I suspect you are using a fax modem
> > that is not on the Windows XP HCL list.
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Simon" <Simon@discussions.microsoft.com> wrote in message
> > news:26B94F42-1BFB-47FA-9C44-5C17071012E2@microsoft.com...
> > > After I send the last page of a fax the PC shuts down & reboots. Then it
> > > proceeds to send the fax again, & shuts down again. It will keep doing
> > > this
> > > until I unplug the telephone line. (I send the fax over the phone line,
> > > but I
> > > have cable interent service)
> > > I have Window XP Pro
> > >
> >
> >
> >