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Old 01-05-2006, 06:46 AM
Jeffrey Stevens
 
Posts: n/a
Default WinXP spooler service fails backup tool

Whenever I run the ThinkVantage Rescue & Recovery backup tool (for Thinkpads),
I've gotten the following error from the utility:
--
r2r.exe - Application Error

The instruction at "0x037dc601" referenced memory at "0x00000000".
The memory could not be "read".

Click on OK to terminate the program.
--

If I stop the spooler service, this error does not occur. I also have another
Thinkpad where this does not occur running the backup tool. I am at a loss to
figure out how the spooler subsystems are different, since both Thinkpads have
essentially the same WinXP Pro software.

Any suggestions?
--
Jeffrey Stevens
gpg --keyserver pgp.mit.edu --recv-keys D2E5A4E8
Key fingerprint: 1C86 8717 E485 FA4D B9EF 96E2 A1AC 4B00 D2E5 A4E8
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