Have you worked your way through Bruce Sanderson's article at:
http://members.shaw.ca/bsanders/Prin...r%20device.htm
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



"Ralph D via WindowsKB.com" <u11047@uwe> wrote in message
news:59dcbbe0e1d4b@uwe...
> We have a user that is trying to print to a networked printer. She has
> Windows XP and the printer is a Cannon IRC3220 connected to a print
> server.
> This started happening last friday. She cannot print to it. Others in the
> office can print to the printer and she can print to her local printer. We
> have reinstalled the printer, removed the entry from the registry. Shen
> she
> tries to print a test page. it looks like it spools for half a second and
> then says test page failed to print would you like to open the print
> troubleshooter. we are at a loss. we restarted the print spoolers as well.
>
> Ralph
>
> --
> Message posted via WindowsKB.com
> http://www.windowskb.com/Uwe/Forums....nting/200601/1