HI cheched the fire whire in control panel, it is fine.
I can rewind the tape, forward it etc just can not capture.
I purchase PCDOC 3.5 and tested all DLL etc did a complete pc scan and still
it is not working, I am at lost here.
my last option is to test my fire wire on another computer but it is a 4 pin
cable so it will not fit a desktop.

waiting for more recomendations.
regards,
marc


"Graham Hughes" wrote:

> Movie maker is part of windows, I wouldn't recommend trying to un-install it
> at this stage.
> Which version do you have? You may be able to install an updated version.
> Otherwise, faulty cables firewire ports etc are a big cause of this, so here
> are a couple pf p[ages with lots of things to try to help you identify the
> problem. Please report back with the anserws to the test for more help.
> http://www.myvideoproblems.com/Probl...notCapture.htm
> http://www.myvideoproblems.com/Tutor...PcForVideo.htm
> http://www.myvideoproblems.com/Probl...ngUnderSP2.htm
>
>
> --
> Graham Hughes
> MVP Digital Media
> www.myvideoproblems.co.uk
> www.dvds2treasure.com
> www.simplydv.com
>
>
> "Marc" <Marc@discussions.microsoft.com> wrote in message
> news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
> >I have a canon camcorder ZR400, when conneting the camcorder with my pc
> >with
> > fire wire, movie maker recognize the zr400, I can rewind the tape, but
> > when
> > it go to capture video, an window error come up " unknown error".
> > I contacted canon support, they told me that the camera has no software on
> > it, it is manipulated by movie maker, they recomended to uninstall movie
> > maker and re-instal it.
> > is this the right thing to do, if yes how do i remove movie maker, it can
> > not be done from add remove, so what should i do.
> >
> > thanks in advance.
> >
> > Marc T
>
>
>