Have you tried all the tests I suggest on the pages? It may mean
begging/stealing/borrowing parts from friends, but you need to do it to rule
out faulty products. Come back with those results and then we can try to
help more.

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"Marc" <Marc@discussions.microsoft.com> wrote in message
news:395F6377-52AF-4254-8912-96EF745FCC20@microsoft.com...
> HI cheched the fire whire in control panel, it is fine.
> I can rewind the tape, forward it etc just can not capture.
> I purchase PCDOC 3.5 and tested all DLL etc did a complete pc scan and
> still
> it is not working, I am at lost here.
> my last option is to test my fire wire on another computer but it is a 4
> pin
> cable so it will not fit a desktop.
>
> waiting for more recomendations.
> regards,
> marc
>
>
> "Graham Hughes" wrote:
>
>> Movie maker is part of windows, I wouldn't recommend trying to un-install
>> it
>> at this stage.
>> Which version do you have? You may be able to install an updated version.
>> Otherwise, faulty cables firewire ports etc are a big cause of this, so
>> here
>> are a couple pf p[ages with lots of things to try to help you identify
>> the
>> problem. Please report back with the anserws to the test for more help.
>> http://www.myvideoproblems.com/Probl...notCapture.htm
>> http://www.myvideoproblems.com/Tutor...PcForVideo.htm
>> http://www.myvideoproblems.com/Probl...ngUnderSP2.htm
>>
>>
>> --
>> Graham Hughes
>> MVP Digital Media
>> www.myvideoproblems.co.uk
>> www.dvds2treasure.com
>> www.simplydv.com
>>
>>
>> "Marc" <Marc@discussions.microsoft.com> wrote in message
>> news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
>> >I have a canon camcorder ZR400, when conneting the camcorder with my pc
>> >with
>> > fire wire, movie maker recognize the zr400, I can rewind the tape, but
>> > when
>> > it go to capture video, an window error come up " unknown error".
>> > I contacted canon support, they told me that the camera has no software
>> > on
>> > it, it is manipulated by movie maker, they recomended to uninstall
>> > movie
>> > maker and re-instal it.
>> > is this the right thing to do, if yes how do i remove movie maker, it
>> > can
>> > not be done from add remove, so what should i do.
>> >
>> > thanks in advance.
>> >
>> > Marc T
>>
>>
>>