Hi all,

Many thanks for your messages and ideas

I've completed a Disk Cleanup, Error Checking, Defrag etc put to no luck -
it's still saying the same error message.

I've also tried opening the print wizard through the fax viewer but again no
luck - same error message

We have also since found that it is affecting all the PC's with the same
image as this one which we ghosted around to some 30 - 40 PC's. So we're
hoping it's a fairly easy fix but it's not looking too promising.

Any other ideas/comments would be gratefully recieved

Thanks for all your help

Chris

"smframe" wrote:

> I have found the Fax-viewer Connects to the WIZARD in a better way..OPEN your
> Picture into the Fax-viewer..Click the Little Printer-button..the WIZARD
> should take you the rest of the way.
>
> "John Inzer" wrote:
>
> > Chris wrote:
> > > Hi all,
> > >
> > > Wondered if you could help with the following:
> > >
> > > We've just re-imaged a number of pc's using windows XP
> > > Pro but have found a minor problem being that when users
> > > use the XP photo printing wizard it allows them to select
> > > the photos, choose a printer, choose the size etc. But
> > > when they click next for the final time, when the photos
> > > get sent to the printer, an error message is displayed as
> > > shown below:
> > >
> > > Photo Printing Wizard Error
> > > The following error occurred while the wizard was
> > > attempting to print your pictures
> > > An internal error occurred
> > >
> > > Then there's an ok button which upon clicking closes the
> > > wizard. We know it's not the printer as we can print
> > > individual pictures to the same printer using paint for
> > > example just not via the wizard. The PC's are all on a
> > > windows XP domain with windows 2003 servers. The
> > > printing wizard works fine on a pc next to the pc's with
> > > this problem although this pc is a different model to the
> > > rest.
> > >
> > > Any help/ideas would be much appreciated
> > >
> > > Cheers
> > >
> > > Chris
> > ==================================
> > It's possible that routine maintenance
> > would improve the issue...Disk Cleanup,
> > Error Checking, Defrag...
> >
> > Maybe the following article will offer
> > some ideas:
> >
> > (308028) Resources for Troubleshooting
> > Printing Problems in Windows XP
> > http://support.microsoft.com/?kbid=308028
> >
> > --
> >
> > John Inzer
> > MS Picture It! MVP
> > How to ask a newsgroup question:
> > http://support.microsoft.com/kb/555375
> >
> >
> >
> >