Re: *More* Error Code 38
Thanks again, but sorry. Still getting the " . . . section was not found in
the INF" message. I removed the programmes in question, namely:-
Real Player 10
Nero and
Incd
but it still won't let me install the Fuji camera.
A mate wants me to re-format my C: drive what do you think? I'm not keen
--
Philip
"John Inzer" wrote:
> Philip wrote:
> > The data you require:-
> > The camcorder is a: Panasonic model no.: NV-GS400GN.
> > The Fuji digital camera is a: FinePix F610.
> > Yes, i think the computer is well maintained. Whenever
> > there is an update, i download it, including SP2. A
> > defrag was done a few days ago.
> > I also have a Maxtor100gb OneTouchII attached to it by
> > USB. I did disconnect this, but it made no difference.
> > Other details you may need are:-
> > Windows XP (prof) 5.1
> > AMD Athlon 1.92GHz
> > 512MB RAM
> > Thank you for your interest.
> ===========================
> Thanks for the info. I don't have a
> solution for you...but would think
> that something must have been
> installed/updated since the last
> successful use of the Fuji.
>
> Maybe the following info previously
> posted by Yves will offer some ideas:
>
> ===
>
>
> A. Interferences due to software on your computer
>
>
>
> If you installed Real Player 10, this is a likely culprit preventing XP
> to
> automatically recognize the camera or card reader and open the Autoplay
> window.
>
> You will have to uninstall Real Player and maybe do something else as
> described below. After you uninstall Real Player 10, reboot your
> computer
> and then try with your camera or card reader again.
>
> If you do not want to uninstall RealPlayer, you can go around it and
> still
> get Autoplay, as given below:
>
> Open Real Player. Go to Tools then Preferences.
> Click on Automated Services and then Disable Message Center and Auto
> updates. Reboot your computer and then try with your camera or card
> reader
> again.
>
>
>
> Note. On March 21, 2005 I had to update my old Real Player 7 to 10 (now
> version 10.5) to download something from the Internet. After installing
> I
> checked with a card in my camera and then with the card reader. No
> problem
> opening the camera or card reader as a drive and listing the options in
> the
> opening Autoplay window. So maybe all you have to do is update to 10.5
> to
> solve the problem.
>
>
>
> Also, if you are on XP SP2, there is interference from early versions of
> Nero and Incd (both are used to burn to CD) installed when you purchased
> your computer (even if you have never used them). Uninstall Incd and
> update
> Nero from here:
>
> http://ww2.nero.com/us/Support_News_...Inquiries.html
>
> and reboot after updating
>
>
>
>
>
>
>
> B. Several ways to download your pictures, from your camera or card
> reader.
>
>
>
>
>
> Before you connect your camera to your computer, make sure you have
> enough
> battery power or better yet use your AC connector if your camera came
> with
> one. Then, check your camera manual. With most cameras you simply power
> them on and set them to take pictures, with some you need to set them to
> something like connect to PC or set PTP. After connecting your camera to
> your computer via a USB cable, power the camera on and wait about 15-20
> seconds for XP to recognize the camera, you will hear some sound
> "ding-dong"
> and the LCD screen on your camera will change (the change is dependent
> on
> the type of camera you have) and you are now ready to transfer, even if
> the
> Autoplay window does not open automatically. If you do not hear a sound
> or
> the LCD screen of your camera does not change, the connection with the
> USB
> port is not correct. Go to the bottom of these directions to repair the
> USB
> connection (even if you hear the sound, the USB connection may need
> repair).
>
>
>
> After you hear the sound:
>
> 1. Open My Computer, look under Devices with removable storage. Your
> camera
> (or card reader) will be listed there as an external drive with a drive
> letter E, F, G or H (probably listed below your CD drive). Right click
> on
> your camera listed as an external drive. A menu will open, click on
> Autoplay
> listed on the opening menu. This should open the Autoplay window to
> download
> your photos the same way as when the Autoplay window opens automatically
> when you connect your camera.
>
> If you want to keep Real Player 10, this would be another way to do it.
> The
> Autoplay will not open when you connect your camera but you can still
> get
> the Autoplay from your camera listed as an external drive.
>
>
>
> Or
>
>
>
> 2. Open My Computer, look under Devices with removable storage. Your
> camera
> will be listed there as an external drive (probably listed below your CD
> drive). Double click on it to open it.
> You will see a folder (DCIM), double click to open it, then another
> folder,
> double
> click on it to open it and you will see the list of photo files. Select
> all
> files
> and copy to a folder on your hard drive. To select all the files, hold
> the
> Ctrl key down and press the letter A. Or, click on Edit on your top bar
> and
> then click on Select all on the opening menu. When files are selected,
> their
> names are highlighted in blue. You can then look at the menu on the
> left
> of the file names and click on Copy and then select the folder you want
> or
> make a new folder to save the files into it.
>
> If you want to repair the automatic Autoplay window (and you do not have
> Real Player 10) you can try the following.
>
> Different ways to try to repair the Autoplay window for downloading from
> either a camera or card reader.
>
> Go from steps I to V, although step V may not be needed.
>
> I. Connect your camera (or card reader) to your computer, and make sure
> you
> have
> pictures on your memory card. Make sure your batteries are good or
> better
> yet, use your AC adapter if your camera came with one. If you are trying
> with a card reader, just connect it with a memory card inserted and with
> pictures on the memory card. Power the camera on, wait 10-15 seconds for
> XP
> to recognize it, you should hear a sound and the LCD screen of your
> camera
> will change, the change is dependent on the type of camera you have.
> With a
> card reader, just wait for the sound after you connect it.
>
> Click on My Computer and look under Device with Removable storage. Your
> camera (or card reader) will be listed there, probably below your CD
> drive,
> and a drive letter will be assigned to it (something like H, G, etc.)
> You
> will use this drive letter in a step below, so just note down what the
> drive
> letter is. With a card reader you may see multiple drives, depending
> upon
> the card reader you have (you may have a card reader capable of reading
> a CF
> card, SD card, Memory stick, etc. each one will have a drive letter so
> select the drive letter corresponding to the memory card you have, or
> select
> any of the drive letters for it and it should still work regardless of
> the
> type of card you have).
> If you do not see your camera or card reader listed there you will need
> to
> repair your USB
> connection (see below for repair) or you are on a network and the
> network
> drive is Z and XP cannot assign a drive letter to your camera. You will
> need
> to take care of this
> first. The steps below will NOT work if XP cannot assign a drive letter
> for
> your camera or card reader. In some cases, your camera may be listed
> but
> with no drive letter. Try the drive letter after the CD or DVD drive
> under
> which your camera is listed.
>
> II. Click on Start, click on Run and type the following in the textbox:
> REGSVR32 SHIMGVW.DLL
> and press Enter
> Note that there is a space between ...32 and SHI...
> This will take a few seconds to run and you will get a "success"
> message.
>
> III. Download the autofix.exe file from the site below. At this
> Microsoft
> site, you have the option of downloading the autofix.exe file in one of
> your
> folder (or make a new folder and save the file there), then open the
> folder
> and double click on the file and then follow directions on the screen.
> Or,
> let Microsoft scan your computer to make the repair. You will need your
> camera drive letter during this step. After this, reboot your computer.
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> You can leave your camera on and attached or your card reader attached
> while
> you reboot. However, better to disconnected the camera or card reader
> after
> you turn your computer of and then reboot.
>
>
>
> IV. After rebooting, connect the camera and power it on (or connect the
> card
> reader) wait 10-15 seconds for XP to recognize it, you should hear some
> beeping sound and the Autoplay window should now open giving you the
> option
> of downloading photos from the camera or card reader.
>
>
> V. You may have to set the options for this window.
> Click on My Computer, your camera (or card reader) should be listed
> there
> under Devices with Removable Storage. Right click on it and click on
> Properties. In the opening window, click on the Autoplay tab and under
> Select, scroll to Pictures to
> select it. Select the button Prompt me...
>
>
>
> Another possible solution.
>
> Click on Start, click on Run and type the following in the opening
> textbox:
>
> cmd
>
> and press the Enter key
>
> A window will open (black and white) and will display the following:
>
> C:\Documents and Settings\Your Name\
>
> Type the following at the end of the above line after the \
>
> Net start stisvc
>
> And press the Enter key
>
> You will get a message that service is already started (if so this does
> not
> solve the problem) or that it is starting (if so this may solve the
> problem). Then try connecting your camera after you close this window.
> To
> close this window, type EXIT at the end of the displayed line and press
> the
> Enter key.
>
>
>
> Also received this solution from Bob Wight on March 14, 2005:
>
>
>
> I finally found out the problem. I have a Lexmark printer and it has
> some
> software it loads on start-up. I disabled that software on start-up and
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