John Inzer wrote:
> Bob Williams wrote:
>
>> E-Machines, P4, 2.93GHz, 1.5GB RAM, Win Xp, Norton
>> Internet Security.
>> When I open a folder of jpeg images (say 15 images at 2MB
>> each), the thumbnails appear very slowly.... maybe 20-30
>> seconds. When they do appear, some are full size
>> thumbnails and some are smaller. If I then click REFRESH,
>> they all appear at full size. If I close the folder and reopen it a
>> few minutes later, all the thumbnails are INSTANTLY displayed at full
>> size.
>>
>> Now, here is where it really gets spooky!
>> When I open the jpeg folder for the first time and the
>> thumbnails start to appear slowly, if I scroll down to
>> look at the last thumbnail before it is fully displayed,
>> the thumbnail images start to corrupt and the computer
>> freezes. When I CTRL+ALT+DELETE and End Task, I notice
>> that when the desktop reappears, Norton I.S. is missing
>> from the System Tray. I ran Norton Anti Virus and found
>> nothing. Then I ran Spybot, and Adaware and found nothing
>> significant. After deleting the few things found by Spybot and
>> Adaware, the problem still persists.
>> Any ideas on how to fix this weird problem???
>> Bob Williams
>
> ==============================
> Just a few ideas....
>
> I would search for and delete all Thumbs.db files.
>
> Some info:
> What is thumbs.db
> http://tinyurl.com/b5qam

OK, I Did that but it did not improve the situation.
FYI, the thumbs.db that I deleted was of the type, Value Added.....
Unfortunately, I deleted it before I noticed the "Date Modified" which
could have told me when I inherited it.
>
> (188540) You receive an "Invalid page fault"
> error message when you try to view the contents
> of a folder or its subfolders by using Thumbnail
> view in Windows Explorer
> http://support.microsoft.com/?kbid=188540
> Can you view the images in Safe Mode?

No Invalid Page Fault message from MS.
I can view the images in Safe Mode but the problem occurred there too
and still persists.

N.B. After I experienced the freezeup, I was prompted to report the
problem to MS, which I did.
I received a message back from MS, indicating a proposed workaround
that involved deleting Internet Explorer add-ons that I don't recognize.
I did not proceed with the workaround yet because I wouldn't recognize a
good add-on from a malicious one if I met them on the street. Also, the
computer is only a few weeks old and I never even opened IE. I use
Netscape 7.1 as my browser.

>
> (315222) A Description of the Safe Mode
> Boot Options in Windows XP
> http://support.microsoft.com/?kbid=315222
>
> Is any improvement realized if you reduce
> your Graphics Hardware Acceleration?

Will try that later and report back.

>
> Is your video driver current? (Check the mfgs
> website)

Yes! The computer is just a few weeks old.
>
> Are you fully updated from Windows Update?
> WinXP SP2?

Yes
>
> Did you install/update/uninstall anything just
> prior to this issue?

I added 1GB of RAM.
But Windows recognizes it in MY COMPUTER > Properties
>
> Have you tried doing some maintenance?
>
> Running Disk Cleanup, Error Checking and Defrag on a regular schedule is
> a good idea.
Not yet because of the Newness of the computer
>
> (310312) Description of the Disk Cleanup Tool in Windows XP
> http://support.microsoft.com/?kbid=310312
>
> (315265) How to Perform Disk Error Checking in Windows XP
> http://support.microsoft.com/?kbid=315265
> (check the two boxes..."Automatically fix file system errors" and "Scan
> for and attempt recovery of bad sectors") the utility will run
> the next time you restart your computer.
> (run error checking repeatedly until it finds no errors)

Will try that later on and report back.

>
> (314848) How to Defragment Your Disk Drive Volumes in Windows XP
> http://support.microsoft.com/?kbid=314848

> (305781) HOW TO: Analyze and Defragment a Disk in Windows XP
> http://support.microsoft.com/?kbid=305781
>
No defrag yet because of newness of the computer.

> You may have a corrupted WinXP User Account.
>
> (279783) How To Create and Configure
> User Accounts in Windows XP
> http://support.microsoft.com/?kbid=279783

Will try that later and report back.
Thanks for your input.

P.S. What do you think about "deleting the IE add-ons" workaround?
Does it make sense that the problem would reside in IE, when AFAIK, that
program is not used in opening and displaying jpeg folders?
Bob Williams