As I previously stated...I'm only offering
suggestions...I do not have the exact fix.
Prodeed at your own risk!
?The same issue occurred in Safe Mode?
The RAM could be a problem...I would
try removing the new RAM just to see if any
change was realized.
A new computer does not necessisarily
have a current video driver. Check the
version number of the one you are running
and check the website of your video adapter's
website for updates...you may be surprised.
Also...being "New" doesn't rule out maintenance...
Disk Cleanup / Error Checking / Defrag.
Also you may want to add the following
freebies to your arsenal of malware fighters:
a-squared Free
http://www.emsisoft.com/en/software/download/
MS AntiSpyware BETA
http://tinyurl.com/47cus
And...be sure to check for updates to all of
the programs frequently...some are updated
several times a week.
If reducing the Graphics Hardware Acceleration
makes an improvement...it's almost a guarantee
that the video driver is the problem.
Could IE be an issue? I suspect that it could
but I would rule out the other issues first.
--
John Inzer
MS Picture It! MVP
How to ask a newsgroup question:
http://support.microsoft.com/kb/555375
=================================
Bob Williams wrote:
> John Inzer wrote:
>> Bob Williams wrote:
>>
>>> E-Machines, P4, 2.93GHz, 1.5GB RAM, Win Xp, Norton
>>> Internet Security.
>>> When I open a folder of jpeg images (say 15 images at
>>> 2MB
>>> each), the thumbnails appear very slowly.... maybe 20-30
>>> seconds. When they do appear, some are full size
>>> thumbnails and some are smaller. If I then click
>>> REFRESH,
>>> they all appear at full size. If I close the folder and
>>> reopen it a few minutes later, all the thumbnails are
>>> INSTANTLY displayed at full size.
>>>
>>> Now, here is where it really gets spooky!
>>> When I open the jpeg folder for the first time and the
>>> thumbnails start to appear slowly, if I scroll down to
>>> look at the last thumbnail before it is fully displayed,
>>> the thumbnail images start to corrupt and the computer
>>> freezes. When I CTRL+ALT+DELETE and End Task, I notice
>>> that when the desktop reappears, Norton I.S. is missing
>>> from the System Tray. I ran Norton Anti Virus and found
>>> nothing. Then I ran Spybot, and Adaware and found
>>> nothing significant. After deleting the few things
>>> found by Spybot and Adaware, the problem still persists.
>>> Any ideas on how to fix this weird problem???
>>> Bob Williams
>>
>> ==============================
>> Just a few ideas....
>>
>> I would search for and delete all Thumbs.db files.
>>
>> Some info:
>> What is thumbs.db
>> http://tinyurl.com/b5qam
>
> OK, I Did that but it did not improve the situation.
> FYI, the thumbs.db that I deleted was of the type, Value
> Added..... Unfortunately, I deleted it before I noticed
> the "Date Modified" which could have told me when I
> inherited it.
>>
>> (188540) You receive an "Invalid page fault"
>> error message when you try to view the contents
>> of a folder or its subfolders by using Thumbnail
>> view in Windows Explorer
>> http://support.microsoft.com/?kbid=188540
>> Can you view the images in Safe Mode?
>
> No Invalid Page Fault message from MS.
> I can view the images in Safe Mode but the problem
> occurred there too and still persists.
>
> N.B. After I experienced the freezeup, I was prompted to
> report the problem to MS, which I did.
> I received a message back from MS, indicating a proposed
> workaround that involved deleting Internet Explorer
> add-ons that I don't recognize. I did not proceed with
> the workaround yet because I wouldn't recognize a good
> add-on from a malicious one if I met them on the street.
> Also, the computer is only a few weeks old and I never
> even opened IE. I use Netscape 7.1 as my browser.
>
>>
>> (315222) A Description of the Safe Mode
>> Boot Options in Windows XP
>> http://support.microsoft.com/?kbid=315222
>>
>> Is any improvement realized if you reduce
>> your Graphics Hardware Acceleration?
>
> Will try that later and report back.
>
>>
>> Is your video driver current? (Check the mfgs
>> website)
>
> Yes! The computer is just a few weeks old.
>>
>> Are you fully updated from Windows Update?
>> WinXP SP2?
>
> Yes
>>
>> Did you install/update/uninstall anything just
>> prior to this issue?
>
> I added 1GB of RAM.
> But Windows recognizes it in MY COMPUTER > Properties
>>
>> Have you tried doing some maintenance?
>>
>> Running Disk Cleanup, Error Checking and Defrag on a
>> regular schedule is a good idea.
> Not yet because of the Newness of the computer
>>
>> (310312) Description of the Disk Cleanup Tool in Windows
>> XP http://support.microsoft.com/?kbid=310312
>>
>> (315265) How to Perform Disk Error Checking in Windows XP
>> http://support.microsoft.com/?kbid=315265
>> (check the two boxes..."Automatically fix file system
>> errors" and "Scan for and attempt recovery of bad
>> sectors") the utility will run
>> the next time you restart your computer.
>> (run error checking repeatedly until it finds no errors)
>
> Will try that later on and report back.
>
>>
>> (314848) How to Defragment Your Disk Drive Volumes in
>> Windows XP http://support.microsoft.com/?kbid=314848
>
>> (305781) HOW TO: Analyze and Defragment a Disk in
>> Windows XP http://support.microsoft.com/?kbid=305781
>>
> No defrag yet because of newness of the computer.
>
>> You may have a corrupted WinXP User Account.
>>
>> (279783) How To Create and Configure
>> User Accounts in Windows XP
>> http://support.microsoft.com/?kbid=279783
>
> Will try that later and report back.
> Thanks for your input.
>
> P.S. What do you think about "deleting the IE add-ons"
> workaround?
> Does it make sense that the problem would reside in IE,
> when AFAIK, that program is not used in opening and
> displaying jpeg folders?
> Bob Williams
================================