WOW Yves, this is a long list of tips !!!
I'll try them this evening and let you know; i have good hope that one of
this will solve my problem
anyway: many thanks for all this help and i'll for shure let you know what
was the solution

Lucien

"Yves Alarie" wrote:

> Check the list of possible solutions below.
>
> Repair for Camera (or card reader) Autoplay window (or Wizard) March
> 21, 2005
>
>
>
> A. Interferences due to software on your computer
>
>
>
> If you installed Real Player 10, this is a likely culprit preventing XP to
> automatically recognize the camera or card reader and open the Autoplay
> window.
>
> You will have to uninstall Real Player and maybe do something else as
> described below. After you uninstall Real Player 10, reboot your computer
> and then try with your camera or card reader again.
>
> If you do not want to uninstall RealPlayer, you can go around it and still
> get Autoplay, as given below:
>
> Open Real Player. Go to Tools then Preferences.
> Click on Automated Services and then Disable Message Center and Auto
> updates. Reboot your computer and then try with your camera or card reader
> again.
>
>
>
> Note. On March 21, 2005 I had to update my old Real Player 7 to 10 (now
> version 10.5) to download something from the Internet. After installing I
> checked with a card in my camera and then with the card reader. No problem
> opening the camera or card reader as a drive and listing the options in the
> opening Autoplay window. So maybe all you have to do is update to 10.5 to
> solve the problem.
>
>
>
> Also, if you are on XP SP2, there is interference from early versions of
> Nero and Incd (both are used to burn to CD) installed when you purchased
> your computer (even if you have never used them). Uninstall Incd and update
> Nero from here:
>
> http://ww2.nero.com/us/Support_News_...Inquiries.html
>
> and reboot after updating
>
>
>
>
>
>
>
> B. Several ways to download your pictures, from your camera or card reader.
>
>
>
>
>
> Before you connect your camera to your computer, make sure you have enough
> battery power or better yet use your AC connector if your camera came with
> one. Then, check your camera manual. With most cameras you simply power
> them on and set them to take pictures, with some you need to set them to
> something like connect to PC or set PTP. After connecting your camera to
> your computer via a USB cable, power the camera on and wait about 15-20
> seconds for XP to recognize the camera, you will hear some sound "ding-dong"
> and the LCD screen on your camera will change (the change is dependent on
> the type of camera you have) and you are now ready to transfer, even if the
> Autoplay window does not open automatically. If you do not hear a sound or
> the LCD screen of your camera does not change, the connection with the USB
> port is not correct. Go to the bottom of these directions to repair the USB
> connection (even if you hear the sound, the USB connection may need repair).
>
>
>
> After you hear the sound:
>
> 1. Open My Computer, look under Devices with removable storage. Your camera
> (or card reader) will be listed there as an external drive with a drive
> letter E, F, G or H (probably listed below your CD drive). Right click on
> your camera listed as an external drive. A menu will open, click on Autoplay
> listed on the opening menu. This should open the Autoplay window to download
> your photos the same way as when the Autoplay window opens automatically
> when you connect your camera.
>
> If you want to keep Real Player 10, this would be another way to do it. The
> Autoplay will not open when you connect your camera but you can still get
> the Autoplay from your camera listed as an external drive.
>
>
>
> Or
>
>
>
> 2. Open My Computer, look under Devices with removable storage. Your camera
> will be listed there as an external drive (probably listed below your CD
> drive). Double click on it to open it.
> You will see a folder (DCIM), double click to open it, then another folder,
> double
> click on it to open it and you will see the list of photo files. Select all
> files
> and copy to a folder on your hard drive. To select all the files, hold the
> Ctrl key down and press the letter A. Or, click on Edit on your top bar and
> then click on Select all on the opening menu. When files are selected, their
> names are highlighted in blue. You can then look at the menu on the left
> of the file names and click on Copy and then select the folder you want or
> make a new folder to save the files into it.
>
> If you want to repair the automatic Autoplay window (and you do not have
> Real Player 10) you can try the following.
>
> Different ways to try to repair the Autoplay window for downloading from
> either a camera or card reader.
>
> Go from steps I to V, although step V may not be needed.
>
> I. Connect your camera (or card reader) to your computer, and make sure you
> have
> pictures on your memory card. Make sure your batteries are good or better
> yet, use your AC adapter if your camera came with one. If you are trying
> with a card reader, just connect it with a memory card inserted and with
> pictures on the memory card. Power the camera on, wait 10-15 seconds for XP
> to recognize it, you should hear a sound and the LCD screen of your camera
> will change, the change is dependent on the type of camera you have. With a
> card reader, just wait for the sound after you connect it.
>
> Click on My Computer and look under Device with Removable storage. Your
> camera (or card reader) will be listed there, probably below your CD drive,
> and a drive letter will be assigned to it (something like H, G, etc.) You
> will use this drive letter in a step below, so just note down what the drive
> letter is. With a card reader you may see multiple drives, depending upon
> the card reader you have (you may have a card reader capable of reading a CF
> card, SD card, Memory stick, etc. each one will have a drive letter so
> select the drive letter corresponding to the memory card you have, or select
> any of the drive letters for it and it should still work regardless of the
> type of card you have).
> If you do not see your camera or card reader listed there you will need to
> repair your USB
> connection (see below for repair) or you are on a network and the network
> drive is Z and XP cannot assign a drive letter to your camera. You will need
> to take care of this
> first. The steps below will NOT work if XP cannot assign a drive letter for
> your camera or card reader. In some cases, your camera may be listed but
> with no drive letter. Try the drive letter after the CD or DVD drive under
> which your camera is listed.
>
> II. Click on Start, click on Run and type the following in the textbox:
> REGSVR32 SHIMGVW.DLL
> and press Enter
> Note that there is a space between ...32 and SHI...
> This will take a few seconds to run and you will get a "success" message.
>
> III. Download the autofix.exe file from the site below. At this Microsoft
> site, you have the option of downloading the autofix.exe file in one of your
> folder (or make a new folder and save the file there), then open the folder
> and double click on the file and then follow directions on the screen. Or,
> let Microsoft scan your computer to make the repair. You will need your
> camera drive letter during this step. After this, reboot your computer.
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> You can leave your camera on and attached or your card reader attached while
> you reboot. However, better to disconnected the camera or card reader after
> you turn your computer of and then reboot.
>
>
>
> IV. After rebooting, connect the camera and power it on (or connect the card
> reader) wait 10-15 seconds for XP to recognize it, you should hear some
> beeping sound and the Autoplay window should now open giving you the option
> of downloading photos from the camera or card reader.
>
>
> V. You may have to set the options for this window.
> Click on My Computer, your camera (or card reader) should be listed there
> under Devices with Removable Storage. Right click on it and click on
> Properties. In the opening window, click on the Autoplay tab and under
> Select, scroll to Pictures to
> select it. Select the button Prompt me...
>
>
>
> Another possible solution.
>
> Click on Start, click on Run and type the following in the opening textbox:
>
> cmd
>
> and press the Enter key
>
> A window will open (black and white) and will display the following:
>
> C:\Documents and Settings\Your Name\
>
> Type the following at the end of the above line after the \
>
> Net start stisvc
>
> And press the Enter key
>
> You will get a message that service is already started (if so this does not
> solve the problem) or that it is starting (if so this may solve the
> problem). Then try connecting your camera after you close this window. To
> close this window, type EXIT at the end of the displayed line and press the
> Enter key.
>
>
>
> Also received this solution from Bob Wight on March 14, 2005:
>
>
>
> I finally found out the problem. I have a Lexmark printer and it has some
> software it loads on start-up. I disabled that software on start-up and the
> camera worked. The Lexmark software was partially taking control of the
> camera. I have been using the camera and the printer for about six months
> with no problem. I am assuming the Lexmark software updated itself and then
> the problem started. The printer works fine without the program loading on
> start-up. Thanks so much for your help. Many times, bouncing ideas around
> can help resolve an issue and you definitely helped.
>
>
>
> To repair your USB, you need to reach Device Manager.
>
>
>
> Open My Computer>Control Panel>Performance>System>Hardware>Device Manger
>
> You will see a list.
>
> Scroll down to Universal Serial bus controller
>
> Your device should be listed there (right click on it and Properties if you
> are not sure about a device on this list) and you can then reach the
> Troubleshooter.
>
> Is there a yellow flag in front of the listed device? This indicate that the
> device is not working properly. Right click on it, Properties and try the
> Troubleshooter. If this does not work, return to the Device Manager window,
> click on Action on the top bar and uninstall.
>
> Remove your memory card from the card reader or camera.
>
> Reboot your computer.
>
> XP should recognize your card reader or camera and automatically install the
> driver.
>
> Place your memory card in the card reader or camera, wait 15-16 seconds, you
> should hear some sound indicating the connection is made. A window should
> open, the Autoplay window to download your picture. If this does not happen,
> open My Computer, your device should be listed there. Double click on it to
> open it and the folders until you see your photo files and copy them to your
> hard drive.
>
>
>
>
>
> "Lucky44m" <Lucky44m@discussions.microsoft.com> wrote in message
> news:046E7060-1C46-4437-88FC-967BEF093A65@microsoft.com...
> > Hi all
> > my brother has bought a camera Canon ixus40 . I connected it to the usb
> port
> > of the Dell laptop XP home SR2 and installed the delivered canon sw> no
> > transfer.
> > I de-installed the sw and tried with the standard xp driver> when
> connecting
> > the camera, the camera icon named "canon ixus" pops up in the control
> panel/
> > camera screen>>> so xp sees the camera; however no transfer; when i click
> on
> > the icon and select "acquire pictures", i get a message that a camera
> window
> > is open already. I downloaded the latest WIA driver from Canon, installed
> > it... same result.
> > When i start up the driver-delivered "explorer sw" and acquire pics....
> got
> > the message: "connect your camera or switch it on !"
> > When i go to control panel/system/hardware/device manager and select the
> > camera ... it shows in the general TAB "working fine"; the driver
> indicates
> > the latest version 6.4.0
> > The USB ports of the pc work fine with a memory stick.
> > What could be blocking the camera connection?
> > The camera connected to my own xp pc works fine, no problem with cables or
> > camera !
> > I runned all kinds of antispyware; no luck either
> > Many thanks if somebody could help !
> > Lucien
> >
>
>
>