Hi Quaoar
thanks again for your tip; indeed, i followed this procedure at
installation, but downloading did not work

I did not find the cause, but managed to bypass the result:
-i connect the camera, after some seconds, a little popup windows lets me
select the camera type (only the canon is shown)
-at that moment i don't select, but switch the camera off
-i switch the camera on again and i get the error window that "a camera
window is open already"
-i click on the OK to close this erro window
-now i click on the "OK" in the camera selection window that was still open
-after some seconds, the driver download window appears and lets me select
different download possibilities .....and it works
Lucien



"Quaoar" wrote:

>
> "Lucky44m" <Lucky44m@discussions.microsoft.com> wrote in message
> news:046E7060-1C46-4437-88FC-967BEF093A65@microsoft.com...
> > Hi all
> > my brother has bought a camera Canon ixus40 . I connected it to the
> > usb port
> > of the Dell laptop XP home SR2 and installed the delivered canon sw>
> > no
> > transfer.
> > I de-installed the sw and tried with the standard xp driver> when
> > connecting
> > the camera, the camera icon named "canon ixus" pops up in the control
> > panel/
> > camera screen>>> so xp sees the camera; however no transfer; when i
> > click on
> > the icon and select "acquire pictures", i get a message that a camera
> > window
> > is open already. I downloaded the latest WIA driver from Canon,
> > installed
> > it... same result.
> > When i start up the driver-delivered "explorer sw" and acquire
> > pics.... got
> > the message: "connect your camera or switch it on !"
> > When i go to control panel/system/hardware/device manager and select
> > the
> > camera ... it shows in the general TAB "working fine"; the driver
> > indicates
> > the latest version 6.4.0
> > The USB ports of the pc work fine with a memory stick.
> > What could be blocking the camera connection?
> > The camera connected to my own xp pc works fine, no problem with
> > cables or
> > camera !
> > I runned all kinds of antispyware; no luck either
> > Many thanks if somebody could help !
> > Lucien
> >
>
> Canon, at one time, placed a yellow user notice in the top of the boxes
> for all of their cameras that said "Canon software and drivers must be
> installed before the camera is connected to the computer the first
> time".
>
> If this is the requirement for the Ixus, as I suspect it is, then you
> should connect the camera and then remove anything in device manager
> pointing to the camera, uninstall all Canon software from Add/Remove
> programs, then shut down (with the camera attached). When shut down,
> disconnect the camera, restart, install the software, then connect the
> camera.
>
> Q
>
>
>