Thanks for all your help guys. As it turns out there was something wrong
with the camera, not the software or the computer or the guy trying to
install the darn thing. I exchanged it for a new one and I'm in business.

Thanks again,
Brian

"Brian" wrote:

> I can't get my computer to recognize my canon camera. I'm running windows XP
> with SP2. I've tried downloading the software 3 or 4 times all with the same
> results. The twits at the camera store says it's a problem with the
> computer.