Last one.....

Try going to...Control Panel / Scanners and
Cameras / Add an imaging device...

--

John Inzer
MS Picture It! MVP
How to ask a newsgroup question:
http://support.microsoft.com/kb/555375

=================================

>
> You mentioned a hub...try connecting directly
> to one of your rear USB ports...without a hub.
>
>
>> tkb wrote:
>>> Hi John,
>>> Thanks for the wealth of information. I did see some of
>>> this information in previous posts but it's not the
>>> autoplay that's the problem. That works fine. It's
>>> just that the camera is not recognized by my computer.
>>> I did uninstall real player eventhough it was version
>>> 10.5 and rebooted but that didn't help. I have the
>>> latest update for Nero so I don't think that's the
>>> problem. Looks like the USB port needs to be repaired.
>>> There is no flag beside any of the USB controllers
>>> (there are 5 listed) and I right clicked on them all
>>> and they all "appear" to be working. How do I know
>>> which one to uninstall and reinstall??? (There are
>>> also 5 USB Root Hubs listed.)
>>>
>>> (I have another computer that I had hooked up my video
>>> cam to and it doesn't recognize the digital camera
>>> either. Sony stuff is a pain in the butt!)
>>>
>>> Tina
>> ==============================
>> Yes, the info does apply...
>>
>> Anyway...I would suggest that a card reader
>> is the best method for downloading images
>> from a camera.
>>
>> Also you could go to Google Groups
>> http://groups.google.com/grphp?hl=en&tab=wg&q=
>> and enter...the name for this group...press Enter...
>> microsoft.public.windowsxp.photos
>>
>> Then you can search the archives for...
>> Recognize Camera
>> Maybe you'll find something useful.
>>
>> That said...what happens if you connect the
>> camera and go to...
>> Control Panel / Add Hardware.
>>
>> What if you connect the camera and go to...
>> My Computer...is the camera listed as a
>> removable drive?
>>
>> Did you try turning the camera on *after*
>> connecting to USB?