Try running, esentutl /p %windir%\security\database\secedit.sdb and then
try to install again.

"soccerdad" <soccerdad@discussions.microsoft.com> wrote in message
news:F01602F7-EF37-4AED-A1A8-7ADAD1750930@microsoft.com...
> CAN SOMEONE PLEASE HELP?????
>
> I posted a question in the forum almost a week ago but as of yet, no one
> has
> responded. Is this because no one on the forum has seen my question, or
> wants
> to respond or just plain does not know the answer?????
>
> I am trying to install Remote Desktop Web Connection on an IBM PC at home
> which has an OEM copy of XP Pro with SP2 but I keep getting an error that
> says
>
> Setup cannot copy the file staxmem.dll
>
> Ensure that the location specified is correct, or change it and insert
> 'Windows XP Professional Service Pack 2 CD' in the drive you specifi.
>
> I have verified that the 'specified location' is correct. I've even
> verified
> the existence of the noted file. I've called both Microsoft and IBM but
> each
> is pointing the finger at the other. Microsoft says if I got the PC with
> XP
> installed, I should call the PC manufacturer. IBM says they don't provide
> support for Microsoft applications.
>
> CAN ANYONE HELP PLEASE???????
> --
> Everyday spent above-ground is a good day!!