Dave wrote:
> Is there any way to offer remote assistance using alternate
> credentials. My problem is, our help desk is in a different domain
> than the users PCs. So whenever I try to offer remote assistance, it
> says Permission denied. Although When I join the helpdesk PC to the
> same domain, everything works fine. Is there a way that I could
> offer remote assistance with different credentials, which uses an
> account in the user domain and has admin rights on the PC.

Trusted Domains. (Maybe)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html