I'm having the same trouble and saw this:

"When you receive an invitation from an Internet user whose computer is behind a router or firewall, the IP sent to you is the private IP behind the router or firewall. So that you can't access the computer. To fix this issue, 1) edit the invitation IP address. 2) Use Windows Messenger to establish the Remote Assistance session"

My question: How could I "edit the invitation IP address" ???




"Robert L [MS-MVP]" <noreply@hotmail.com> escribió en el mensaje news:%233$%23VSW5FHA.3760@TK2MSFTNGP14.phx.gbl...
Assuming his computer connects to the Internet without a firewall while you have a firewall blacking the traffic.

remote desktop How to fix the error "Remote Assistance connection could not be established because the remote host name could not be resolved"? ...
www.chicagotech.net/rdesktop.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Raghav" <Raghav@discussions.microsoft.com> wrote in message news:10524DB8-3388-40FE-9DC8-3F22C53D1BE1@microsoft.com...
hello, i and one of my freind were trying Remote assiatance through MSN
messenger. when i sent him a request he was able to connect to my computer
and see my desktop, but when he invited me i was not able to connect and got
message : "Remote Assistance connection could not be established because the
remote host name could not be resolved. Please try again." Please anyone help
me.

Raghav