Seem like you have to notify them whenever you need access. If you are able
connect then the problem is not with the router or any of your settings. You
said you can connect with their help so they might be giving users access on
a needs basis. Speak to the admin about the situation. Google "connecting
with vnc" to get a better idea of what it is and does.

<gjoneshtfc@volcanomail.com> wrote in message
news:1136308090.461653.141930@f14g2000cwb.googlegr oups.com...
> Hello
>
> I need to access the server at a company that i work for using VNC. The
> router at their end is configured and all the NAT settings are correct
> (I know this because another company can connect without problems),
> however i am unable to connect. I am guessing its a problem at my end
> because if i go into listen mode i can have the connection established
> from their end by adding me as a client. This indicates a problem with
> the NAT settings on my router (or does it?!).
>
> My router is a Voyager 205, and i have currently got 3 NAT rules set up
> for incoming connections on 3 ports to an IP address within my network.
> Do i need any other rules set up for when i try to connect from my
> network outwards?
>
> Any help/advice you can give me will be much appreciated as it is
> annoying asking them to add me as a client every time!
>
> Thanks,
> Gareth Jones
>