You need to reinstall the software for the AverMedia Capture device you have
installed in your PC.
--
Cari (MS-MVP)
Printing & Imaging



"Andyj" <Andyj@discussions.microsoft.com> wrote in message
news:9AE6B4D2-BC9F-440A-84CB-CBC3346FC3D5@microsoft.com...
> Find below the application and system error logs. One further point
> advised
> by another user with same problem that videostudio would work if you set
> up a
> new user account. I tried this and it did work? However it still won't
> work
> in the original user account. Advised subsequently by that person that
> videostudio has since stopped working in the new account (same problem)
>
> Application Log:-
>
> Event type - error
> source - Application error
> category - none
> I.D. - 1000
> Description - Faulting Application vstudio.exe, version 9.0.0.0, faulting
> module unknown, version 0.0.0.0, fault adress 0x00000000
> error report also state:-
> c:\docume~1\username\LOCALS~1\Temp\19ed_appcompat. txt
>
> SYSTEM LOG (shows error but at initial computer boot up (probably related
> as
> refers to Ulead type files)
>
> type - error
> source - service control manager
> category - none
> i.d. - 7000
> description:-
> The AVerMedia, AVerTV WDM Video Capture service failed to start due to the
> following error: The service cannot be started, either because it is
> disabled
> or because it has no enabled device associated with it.
>
> "Cari (MS-MVP)" wrote:
>
>> After the program crashes, what does the Event Viewer say... (Control
>> Panel,
>> Admin Tools, Event Viewer)
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "Andyj" <Andyj@discussions.microsoft.com> wrote in message
>> news:A32894D1-681B-416D-A760-CE322D508E74@microsoft.com...
>> > One minute it worked fine the next it crashed every time I tried to
>> > start
>> > it
>> > up. Ulead support say try clean uninstall / re-install but that did
>> > not
>> > work. I tried as a trial to load it on my work computer and the
>> > software
>> > loaded ok from the disk, so what has gone wrong with my home pc. It
>> > must
>> > be
>> > a problem other than the Ulead software itself. I have tried
>> > everything
>> > in
>> > my limited ability and have hit a brick wall. HELP!
>>
>>
>>
>