Do you get the chance to send up an error report? If so, what crash bucket
number do you get?
http://zachd.com/pss/pss.html#bucket
should help you look it up...

Are you up to date on
http://windowsupdate.microsoft.com
?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Jordan M" <JordanM@discussions.microsoft.com> wrote in message
news:4D730FC2-5F2C-40CE-ACBB-39D0DDB42C4E@microsoft.com...
>I didn't know where to post this so im just posting it here. I have a
> problems, don't know if anyone else has it, that if you have a folder of
> videos (with the videos displayed by their thumbnails), when a new video's
> thumbnail is being made and its extension is wrong (most problematic is a
> .mov labeled as a .mpg), explorer.exe will crash because it cannot create
> a
> thumbnail for .mov files. At that point, the only way to fix it is to view
> the videos as a list and rename the file with the proper extension. I wish
> this was fixed and windows could detect what kind of file it is (like
> G-Spot
> Codec Appliance does).