Maybe all your missing is the proper codex. You may need to install
something like powerdvd or windvd

--
Jon Hildrum
DTS MVP
Jon_Hildrum@msn.com
www.hildrum.com
"grimsby red" <in a house> wrote in message
news:9B2765FD-9613-4992-9060-1DF2B542C998@microsoft.com...
> tryed playing dvd but wont work cd is fine been through all the help steps
> i
> have everything i need because it is a brand new comp.
> please help. thank you
> --
> grimsby red