Thanks Mike for the quick reply. The problem is the laptop was scrapped for
parts and sold. We are now trying to install on HP Desktop PC. The install
worked but when it came to the key code, nothing we tried work, IE using
other key codes from other pc's/laptops in our office.

"Mike Hall (MS-MVP)" wrote:

> Kerry
>
> There may well be a COA sticker under a removable cover.. or maybe on the
> CD's original plastic case..
>
>
> --
> Mike Hall
> MVP - Windows Shell/User
>
>
> "Kerry" <Kerry@discussions.microsoft.com> wrote in message
> news:529D96CC-43D3-467E-8ED3-2AB30900FAD5@microsoft.com...
> > I've lost the product key code to my original HP Notebook MS Windows XP
> > SP1 CD.
> >
> > I've contacted HP and they say they can not help me.
> >
> > Can Microsoft?
> >
> > TIA
>
>
>