Les wrote:

> Hello, I wonder whether you can help. I am having to wipe my hard
> drive clean every 7-10 days! AOL has informed me that for some
> reason windows is unable to run with AOL. ,


That's nonsense. *Millions* of people run Windows with AOL.


> and despite having
> automatic updates from both windows and AOL, there appears to be no
> solution.


The best solution is one you may not want to hear. Dump AOL and go with
another provider. As far as I'm concerned, AOL is the worst possible choice.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



> I obviously cannot continue like this. I have spoken with Microsoft's
> technical support and they have advised me 2 things.
> 1. There is no point in me buying a new copy of windows.my copy is up
> to date.
> 2. To contact you and to allow one of you to access my computer, to
> determine what the solution may be. AOL have further informed me that
> the problem is that my "Dial up Network( DUN)"and "Remote Access
> Server(RAS)" files become corrupted and therefore don't function.
> Please note that earlier today I re-installed my AOL drivers for my
> modem,
> as my connection was starting to falter. In addition to these
> problems I am unable to start all programs or even to turn my
> computer off when the problem reaches its height. It is then that I
> usually format my drive. Please can you help?