Hi Doug,

I have the same problem, when users (which aren't member of the
administrator group) attach a usb storage device, windows prompts for the
administrator password.
It even gets worse, when we (after filling in the password and installing
the device) attach the device to another port, windows again prompts for the
password.
After installing windows xp, we are also having this problem with other
devices.

Did you manage to find a solution?

Frederik.

"Douglas O'Neill" wrote:

> They are in the "everyone group"
> I should have also mentioned that only this group of PCs have problems; all
> others in my area are fine.
>
> Doug
>
> "smiling face" wrote:
>
> > You will have to put the users in a group that can access external devices.
> > In what group are they?
> >
> > "Douglas O'Neill" wrote:
> >
> > > I am an administrator looking after several PCs that have Windows XP Pro,
> > > connected to a Windows Server 2003 domain.
> > >
> > > If a student plugs a mass storage USB device (key, mp3 etc) into a USB port,
> > > it will ask for an administrator password.
> > >
> > > Is there any method that can be used to get rid of the need for a password
> > > to be typed in?
> > >
> > > Thanks,
> > > Dug