Hi Doug,

I have the same problem. When a user (which isn't a membver of the
administrator group) plugs an usb storage device, windows prompts for the
administrator password.
When we attach (after installing) another device (same brand, same type)
windows again prompts for the password.

Did you find a solution ?

Frederik.

"Douglas O'Neill" wrote:

> They are in the "everyone group"
> I should have also mentioned that only this group of PCs have problems; all
> others in my area are fine.
>
> Doug
>
> "smiling face" wrote:
>
> > You will have to put the users in a group that can access external devices.
> > In what group are they?
> >
> > "Douglas O'Neill" wrote:
> >
> > > I am an administrator looking after several PCs that have Windows XP Pro,
> > > connected to a Windows Server 2003 domain.
> > >
> > > If a student plugs a mass storage USB device (key, mp3 etc) into a USB port,
> > > it will ask for an administrator password.
> > >
> > > Is there any method that can be used to get rid of the need for a password
> > > to be typed in?
> > >
> > > Thanks,
> > > Dug