Thanks for these thoughts. I appreciate your help. After posting, I thought
of them myself also, and did check both of these things. They were as
expected.

The error dialog is:
Cannot open the file: mk:@MSITStore:C:\WINDOWS\Help\access.chm

I think I will try the suggestion of deleting the hh.dat file next.

"Jerry" wrote:

> ..CHM files require the program HH.EXE to run.
>
> See if it is on your system - should be in the \Windows folder.
>
> Also, Control Panel > Folder Options > View and scroll down to .CHM and see
> what program is used to open them.
>
> "casner" <casner@discussions.microsoft.com> wrote in message
> news7566D3C-61C9-42B5-B1BF-64677B648C3A@microsoft.com...
> >I get a strange error dialog when I go to the .chm files and try opening
> > them. If I try to click on Help from within most programs, I get the
> > hourglass for one second, then nothing.
>
>
>