Unfortunately, whilst I remember seeing the digital/mono part of WMP 10 when
I first set it up, I can't seem to find it now but I think I did set it to
digital, so that could be the problem? I have always had it set to digital I
think and never experienced a problem like this before?

"Craig A." wrote:

> The two connectors on your card are TWO Audio Inputs, So you could hvae a
> DVD plug into one and the CD into the other. As it is looped currently, an
> Input is connected to an input.. No Harm. It WOULD be a problem if it was an
> Output (carrying voltage) hooked to an Output.
> You checked all of the Source inputs on the Mixer of the feature of the
> soundcard?
> Go to WMM10 and check the player Options. I would suggest NOT have
> Digitial selected and see what happens. (I do not have MM 10 where I work and
> am writting you)
>
> "MickY G" wrote:
>
> > Hi and thanks for the advice. I checked everything that you suggested and
> > even took the volume levels down quite a bit but nothing positive happened.
> > Funny that you mentioned a small audio lead attached to the CD/DVD rewriter?
> > There is a small lead on the sound card but for some unknown reason, both
> > ends are plugged into the two sockets that sit sid-by-side on the card? It's
> > been like that for ages and not being a computer 'teckie', I thought nothing
> > of it? Should one of the ends of that audio lead go into the rewriter then
> > and if so, which socket does the other one stay in on the sound card? Sound
> > was OK even with the small audio lead as it is now until recently (last
> > week)? God! I wish I knew more about computers! Thanks again.
> >
> > "Craig A." wrote:
> >
> > > Not sure if I can help, but maybe I could help troubleshoot.
> > > Your DVD probably has a direct connect to your sound card via a small
> > > Audio cable.
> > > Your CD drive and HDD are processing through the IDE Cable to the Mother
> > > board to the Sound Card. You may start by going to Volumn, click on advanced
> > > and see where the levels are. Check your settings for the input etc, Are
> > > your speakers amplified and if so do you have them plugged into the Headphone
> > > jack (amplified output) or the Aux Output of your soundcard. They should be
> > > plugged into the Aux Output of the card.
> > > Try it.
> > >
> > > "MickY G" wrote:
> > >
> > > > I recently had to reformat and obviously update everything. Since I did that,
> > > > I have had really bad problems with WMP 10 playing music. The sound is very
> > > > scrathy and distorted whenever I play music that I have either saved to my
> > > > HDD or from playing a CD. However, DVD's play and sound perfect? If I go onto
> > > > a website where there is music or sounds, it is perfect quality. Windows
> > > > systems shutdown sound is perfect but Windows system start sound is, again,
> > > > scratchy and distorted. I have tried re-installing the drivers etc, many
> > > > times but to no avail. There are no update drivers so that is not an option
> > > > either. I have a feeling that something went wrong when I was doing the
> > > > Windows update with WMP 10 after the reformat and update but what, I don't
> > > > know? The sound card is a C-Media CM-18738/3DX (cheap I know but it suits me)
> > > > but I don't think that the sound card is the problem here? Maybe I have to
> > > > remove WMP 10 and reinstall it again if that's possible? Many thanks in
> > > > advance.