Do not attempt to uninstall WMP. Download new WMP10 and install
overtop of your old version.
Windows Media 9 Series (WMP10 upgrade)
http://www.microsoft.com/windows/win...d/download.asp
--
XP-WNP
Today is the first day of the
rest of your life.


"circe 801 [allyson]" wrote:

> when burning audio cds, the program would freeze up the computer. i figured
> i should probably reinstall the program. i went to 'add/remove programs and
> selected 'windows media player' under 'service pack 2 updates' in the list.
> when i clicked on 'change/remove, i was informed that a rollback was
> necessary, so i allowed it, and was then was advised that a restart was
> necessary in order for the changes to take effect.
> when i restarted and tried to open the media player, the install wizard came
> up and the program was installed, but it was not on the programs list in
> 'add/remove programs', and when i tried to open media player,it was still
> series 10 [i had presumed 'rollback' meant series 9 would be there instead],
> but wouldn't open--i received this: 'an internal application error has
> occurred'.
> therefore, i cannot open the program at all, and i cannot unistall it.
> what would be my next step, as i cannot access the program in any way??
>
> thank you in advance--you folks have been of immnse assistance when i've
> posted regarding previous problems..
> allyson