Hi Tom,

The Windows one only blocks incoming connections and cannot block Messenger period. I'd
actually go as far as uninstalling Norton entirely.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Tom" <Tom@discussions.microsoft.com> wrote in message
news0A3A319-CC5B-4957-AE13-F99A78AD422D@microsoft.com...
>I turned both the Microsoft and Norton firewalls and still can't connect..Hmm.
> --
> Tom
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Tom,
>>
>> If key ports is blocked then Messenger can't make an outgoing connection to port 1863 or
>> 80
>> and 443 (all TCP). As such, it sounds like your firewall is still blocking it.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "Tom" <Tom@discussions.microsoft.com> wrote in message
>> news:8D6F3A3C-8148-4CB1-BFC7-2E673EF65D0D@microsoft.com...
>> > Running 7.5 IM. Get message 800072efd saying that perhaps my firewall is
>> > blocking the mesenger from connecting to my service. Turned off both
>> > firewalls and the problem persist. Clicked on Troubleshoot and the test
>> > results come back with one failure being KEY PORTS. How do I resolve this
>> > problem.
>> >
>> > Thanks to all in advance.
>> > --
>> >
>>
>>
>>