Thanks to all for help. I used system restore and the problem went away.
--
Tom
"Jonathan Kay [MVP]" wrote:
> Hi Tom,
>
> The Windows one only blocks incoming connections and cannot block Messenger period. I'd
> actually go as far as uninstalling Norton entirely.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "Tom" <Tom@discussions.microsoft.com> wrote in message
> news
0A3A319-CC5B-4957-AE13-F99A78AD422D@microsoft.com...
> >I turned both the Microsoft and Norton firewalls and still can't connect..Hmm.
> > --
> > Tom
> >
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings Tom,
> >>
> >> If key ports is blocked then Messenger can't make an outgoing connection to port 1863 or
> >> 80
> >> and 443 (all TCP). As such, it sounds like your firewall is still blocking it.
> >> ____________________________________________
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >>
> >> "Tom" <Tom@discussions.microsoft.com> wrote in message
> >> news:8D6F3A3C-8148-4CB1-BFC7-2E673EF65D0D@microsoft.com...
> >> > Running 7.5 IM. Get message 800072efd saying that perhaps my firewall is
> >> > blocking the mesenger from connecting to my service. Turned off both
> >> > firewalls and the problem persist. Clicked on Troubleshoot and the test
> >> > results come back with one failure being KEY PORTS. How do I resolve this
> >> > problem.
> >> >
> >> > Thanks to all in advance.
> >> > --
> >> >
> >>
> >>
> >>
>
>
>