Hi,

No, within the Norton Internet Security Firewall, you will find a Program Control List which
lists the Programs that the firewall is allowing or blocking. More specifically this can
usually be found by double-clicking the Norton icon in the notification area and clicking the
Configure button, and then Programs.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"AltonLacruz" <AltonLacruz@discussions.microsoft.com> wrote in message
news:AB754055-FDB9-4808-A7D8-02324A298CAD@microsoft.com...
> Thanks for you prompt rresponse, however I am not sure of understanding your
> explanation:
> You want me to go in Control Panel> Add/Remove Programs; than remove the msn
> application and than reinstall it?
>
> If not could you please explain me what you meant?
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Norton may just not be recognizing the new version. Remove it from the Program Control
>> List
>> and then readd it by using the Add dialog.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "AltonLacruz" <AltonLacruz@discussions.microsoft.com> wrote in message
>> news:8CFB1B23-9EBD-48AE-A8A4-A2C8625C7DEE@microsoft.com...
>> >I cannot sign in on MSN messenger 7.5 after doing an upgrade of
>> > aforementioned application.
>> > I signed on early in the morning to MSN Messenger 7.5 and got a pop-up
>> > indicating that there was newer version. I proceeded in updating my version
>> > and since than I am not able to sign in.
>> > I am told I either have no internet connection (wrong! I am connected!) or
>> > it is my firewall blocking it (error code 81000306). I use Norton Internet
>> > Security and the firewall setting for MSN messenger says Permit All!
>> >
>> > By troubleshooting my MSN Messenger by going to the menu option:
>> > Tools>Options> Connection, I get the message: "You are currently NOT
>> > connected to .NET Messenger Service"
>> > I checked the Service Status on the sign on screen and get the message " All
>> > systems are stable and running".
>> > I also started the MSN Messenger Troublesooter and get the message: "Default
>> > gateway appears to be offline".
>> >
>> > I hope someone can help me sort this out! Thanks.
>> >
>> > PS I have also noticed that I cannot sign in on MSN explorer. Internet
>> > explorer works fine, but the sign in screen on msn explorer just stays
>> > permanently on the flying butterfly, and after a while I get the message
>> > that I cannot sign in and have to check my internet connection etc...
>> >
>>
>>
>>