Re: Remote assistant connection times out
Milleniumaire wrote:
> While checking the configuration of my router I noticed that my modem
> also had options to setup port forwarding. On closer investigation I
> determined that I had setup port forwarding twice; once in the router
> configuration screen and once in the modem configuration screen. Both
> settings were for port 3389, however only the IP address on the router
> was correct, the other setting was for an IP address of one of my other
> machines that I rarely use. I removed the port forwarding settings on
> the modem and everything started to work as expected!
>
> I can only assume I accidently added the port forwarding to the modem
> when I was trying to get Remote Desktop working!
>
> Paul.
>
I'm not sure where the line gets drawn between ease of use and Security
- and I understand the need for both. But i someone is asking you for
remote help, one should not have to work through firewall, port
forwarding, etc.. Those can be worth a remote help in and of itself!
my 3 cents...
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