Hi William C. Neitzel,

The first step to troubleshooting that issue would be to disable, or
uninstall the two (possibly conflicting) firewalls: Norton's and McAfee.

I would actually suggest uninstalling them, simply because many times
disabling or exiting a software firewall will not stop it from blocking
the game, as it only closes the user interface not the actual firewall.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______

William C. Neitzel Wrote:
=================
| Play World of Warcraft. Old system (before being stolen on 11/26/05 was a
| DELL/P3/1.0GHz/256Mb/WIN2K. New is a Gateway 838GM/P4/3.0GHz/512Mb running
| WIN XP Media. Having trouble keeping internet connection. Ihave been in the
| game from as little as 3 minutes to as long as 1.5 hours before i loose
| connection. Have granted full access with all MS, McAfee, and Norton
| security/firewalls. Followed all 'suggestions' and 'solutions' from both
| service provider (AOL) and Blizzard to no avail. Never had this problem with
| old DELL, but this is getting old, fast. Can someone provide guidance as to
| how to rectify this situation ? Am almost at wits' end.
|
| Thank you.