This link might help you:
http://sony.storagesupport.com/

--

DJaffy
L2TechSpec


"Pete" wrote:

> I have a Sony CRX220E CD-RW and a Sony DRU-500A DVD-RW drive installed
> in my Windows XP Pro system. They both worked flawlessly until after a
> Critical Update session. This was prior to my upgrading to SP-2 and I
> can't really say which update was responsible because I batched a bunch
> of them at once.
>
> Now the drives don't want to recognize new CDs and DVDs when I insert
> them. The drives appear in My Computer like they should but I get a "No
> Disk" or similar errors when I try to access them. I can usually get
> them to wake up if I go into the device properties screen and click the
> "Populate" button on the "Volumes" tab or run a Sandra diagnostic on the
> drive but if left to their own devices, the drives will never recognize
> new media on their own.
>
> Every diagnostic routine I've run says everything is working fine. I
> have uninstalled and reinstalled the drivers but that doesn't help. I
> installed recently SP-2 hoping that would clear the problem but that
> hasn't helped either.
>
> Anyone have any ideas? I'm stumped.
>
> Windows XP/2002 Pro. 5.01.2600 (Service Pack 2)
> Intel D865PERL motherboard
> Intel RL86510A.86A.0073.P14.0402030948 BIOS
> Intel Pentium 4 CPU 2.66GHz
> 1023MB DDR-SDRAM
> CD-RW driver: Microsoft version 5.1.2535.0
> DVD-RW driver: Microsoft version 5.1.2535.0
>
> Pete
>