Can you please tell me where to find the sequence you describe below?
Performance is not available in the Browser window and there is no Tools menu
in the Windows Media Player.

"ecarth" wrote:

> Hello, I had the same problem and I clicked on TOOLS > OPTIONS > PERFORMANCE
> > and moved the VIDEO ACCELERATION to the middle. This fixed the problem.
>
> Good luck
>
> "amd" wrote:
>
> > i am trying to play a video on windows version 9 and it will play sounds but
> > no picture will appear. The video is .avi. I would appreciate and suggestions