View Single Post
  #7  
Old 01-05-2006, 04:01 PM
zachd [ms]
 
Posts: n/a
Default Re: Media 10 Won't Install


What happens if you run wmplayer.exe directly?

What lines containing "ERROR: " are in c:\windows\wmsetup.log?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Sam Johnson" <SamJohnson@discussions.microsoft.com> wrote in message
news:C06DC0D3-728E-4501-B999-B09CB62A8E0A@microsoft.com...
> zach:
>
> I have wmploc.dll in the system32 directory.
>
> I have updated Windows XP Home all that can. There are no other updates
> available.
>
> When I try to install WMP10, it appears to get almost all done and then I
> get an error message that simply states it was unable to complete setup
> and
> that I should run setupo again, which, if I do, the same thing happens.
> It
> also asks me if I want to reinstall WMP10 from Windows Update site, which,
> if
> I do that, the same thing happens as above with the same uninformative
> error
> message.
>
> It also will not allow me to revert to a previous version of WMP. If I
> try
> to do that, I get an error message stating that it can't go back or
> something
> like that.
>
> I upgraded my Real Player install not long ago, but do not remember for
> sure
> that WMP worked before that. (I do not use any media players that often.)
> I
> suspect that Real Player has corrupted a registry entry or two that WMP10
> install needs.
>
> Help.
>
> "zachd [ms]" wrote:
>
>>
>> Who exactly did you contact? You can reach me directly about this
>> specific
>> issue at zachd at microsoft dot com. [As always, any other
>> contact/request
>> for information should stick to the newsgroups.]
>>
>> That message should mean you corrupted your system by deleting wmploc.dll
>> from your system32 directory. If you restore it from the dllcache on
>> your
>> hard drive, you should be good to go again.
>>
>> --
>> (speaking for myself and doing this in my free time)
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> Now Playing: "Super Heroes" by "Daft Punk" in WMP10.
>> --
>>
>> "Palos_larry" <Palos_larry@discussions.microsoft.com> wrote in message
>> news:156E0D56-9190-4350-85F7-7143BCD92B2F@microsoft.com...
>> > Similar problem, have tried several times over past several months to
>> > download Windows Media Player 10, and stops at final stage of
>> > installation
>> > with message that Windows MP 10 "is not compatible with this version of
>> > Windows. Using Windows XP, SP2, and the Microsoft download is
>> > supposedly
>> > set
>> > up specifically for XP SP2. Called Microsoft, they passed the buck -
>> > and
>> > claimed that it could be a Toshiba problem!! Their error message is
>> > not
>> > very
>> > specific, no error code or direct lead to any solution. I may just
>> > delete
>> > Windows Player completely. Has any one else found a solution for this?
>> >
>> > "missouri_don" wrote:
>> >
>> >> Hey guys, I've tried to download and install Windows Media Player 10
>> >> numerous
>> >> times only to be stopped during the final stages of installation.
>> >> Each
>> >> time
>> >> I get a message that says the player cannot install because it "failed
>> >> to
>> >> pass windows logo testing". I hope somebody can help me with this,
>> >> not
>> >> sure
>> >> what to do. I would greatly appreciate your cooperation! Thanks, Don

>>
>>
>>



Reply With Quote