You've got me confused. You or they had "both plugged into the PS/2 ports
with adapters"?
Both mouse and keyboard are "USB" devices and were plugged into PS/2 ports
via adapters?

Does computer have USB ports?

USB Keyboard does work whether plugged into PS/2 adapter or USB port?
USB mouse does NOT work whether in PS/2 adapter or USB port?

Do you have another mouse USB or PS/2 available to plug into this computer?
USB mouse could be bad.

USB mouse drivers for Optical mouse are:
c:\windows\system32\drivers\mouclass.sys
c:\windows\system32\drivers\mouhid.sys

Plug USB mouse and keyboard into USB ports.




--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"Dave Smithz" wrote:

> Hi there,
>
> Thanks for the response. I've not got access to the afore mentioned PC at the
> moment but the next time I am there with it I will check out the modem.
>
> I will add though that the USB keyboard works fine. In fact the mouse is a
> USB mouse (as is the keyboard) and on first inspection they were both plugged
> into the PS/2 ports with adapters. I tried different configurations (eg.
> plugging mouse via usb and keyboard ps/2) and the same result always
> occurred, the mouse never worked.
>
> Any more information that I can be armed with before I revisit where the
> broken PC is would be very helpful (it is a frineds system).
>
> Kind regards
>
> Dave
>
>
>