Jeanine,

Don't be deterred by what you have read so far. It is part and parcel
of a learning process and keeep pressing your point until you get a
reply you are happy with.

To defrag your HD try this:

1) Start, Run
2) Type cmd in the run box
3) you get a non-white screen (some say black screen)
4) type defrag c: -f
5) wait until it is finished

I don't think your HD is faulty. It is just cluttered with lots of
temporary and unnecessary files. We'll come to it later on.

Hope this helps for the time being.

Best regards,

Jeannine wrote:
>
> After upgrading from ME to XP Pro, I can no longer run a defrag. When I
> complained to Microsoft, a tech said my hard drive was likely failing.
> (Funny that I ran a defrag right before I installed XP and it worked fine.)
> Anyway . . . . If I run chkdsk, and it detects nothing, can I be reasonably
> confident my hard drive isn't failing? Thanks, Jeannine