Kimminy in SF wrote:
> .... and it's driving me batty! I'm on XP (2002) and using WM 10.
>
> I'm playing a legit store bought CD but all information shows as unknown
> (artist, album and tracks are listed as numbers). I click on find album info
> to update, everything looks fine then I select finish and nothing saves.
>
> I've even checked my privacy settings to make sure that I've ok'd automatic
> updates and I have.
>
> Even when I copy songs to my library information is not saved
>
> WHAT GIVES?

It's not a reliable feature. Sometimes works, sometimes not.

HOW CAN I FIX THIS?

Learn C++ and join the WMP team.