Suzi wrote:
> I have the same problem and there are a lot of posts in the Windows Media
> General list about it too. No one is answering.

This issue has had responses quite a few times since it started
appearing in v9, 2 1/2 years ago.

Does anyone know how to
> contact the WMP10 product manager? I have a brand new computer and should
> not be having this problem. Oddly enough I have WMP10 on 2 other computers
> and they don't have this problem.

It's been a recurring problem but hard to pin down. It may just start
working again spontaneously.