Zach - THANKS !!! It worked !

"zachd [ms]" wrote:

>
> The worst part about answering is when people don't pay attention and then
> say nobody is answering. ;-)
>
> To repeat myself:
> ===
> If WMP won't update the album info:
>
> If the Media Guide shows up in WMP, then that's good. If not, WMP can't
> connect to the metadata servers and you need to fix WMP's connection
> settings.
> If clearing IE's Temporary Files cache using IE's settings menu helps
> restore this, your IE cache was corrupt.
> If running "regsvr32.exe wmp.dll" fixes this, you probably have a Dell.
> If none of that works, you either have a security/permissions problem or
> library corruption.
> ===
>
> Hope that helps. =)
>
> --
> (speaking for myself and doing this in my free time)
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Suzi" <Suzi@discussions.microsoft.com> wrote in message
> news:67CA19FE-4FDA-46CA-B991-7E13058097A8@microsoft.com...
> >I have the same problem and there are a lot of posts in the Windows Media
> > General list about it too. No one is answering. Does anyone know how to
> > contact the WMP10 product manager? I have a brand new computer and
> > should
> > not be having this problem. Oddly enough I have WMP10 on 2 other
> > computers
> > and they don't have this problem.
> >
> > Could someone *Please Help*?
> >
> > "Kimminy in SF" wrote:
> >
> >> ... and it's driving me batty! I'm on XP (2002) and using WM 10.
> >>
> >> I'm playing a legit store bought CD but all information shows as unknown
> >> (artist, album and tracks are listed as numbers). I click on find album
> >> info
> >> to update, everything looks fine then I select finish and nothing saves.
> >>
> >> I've even checked my privacy settings to make sure that I've ok'd
> >> automatic
> >> updates and I have.
> >>
> >> Even when I copy songs to my library information is not saved
> >>
> >> WHAT GIVES? HOW CAN I FIX THIS?
> >>
> >> I miss my old player.
>
>
>