Check out this page and see if it applies..

http://symantec.atgnow.com/consumer/...esultType=5000

Look here for updated drivers, bios,.. etc for your raid card here..

http://www.promise.com/support/downl...ory=all&os=100

Your problem may not be solely related to XP, you should try exploring the
above sites, if you haven't already done so..
Hope this can help you..
j;-j

"Manu" wrote:

> Recently, I replaced a Western Digital 160GB drive on one PC with a Hitachi
> 250GB one. This is the master on the primary IDE channel on a Promise TX2
> Ultra-133 PCI Controller. The drive was partitioned (NTFS) and formatted in
> Disk Management and works perfectly in Windows (XP Pro).
>
> However, Ghost 2003 cannot see this drive when it reboots to write an image.
> Sees it fine within Windows though. I tried to use Ghost off a floppy and it
> too cannot see the drive. The drive does have the required "Ghost ID". I
> borrowed an Acronis TrueImage utility floppy and it cannot see the drive
> either!
>
> On a whim, I tested NTFS4DOS off a floppy and it does not see the drive
> also. Carrying the whim further, I temporarily restored this PC with a older
> Windows 98SE image which had large-drive support as well as NTFS4Win
> installed. That too does not see the drive! But it does see the 300GB drive
> that is also on the controller. Incidentally, Device Manager in that Windows
> 98SE does show the Hitachi drive, but without a drive letter assigned and
> reporting it as an "unknown partition". I surmised that this is not a
> Ghost-related problem.
>
> I tried a partition delete + recreate + format using the Hitachi/IBM drive
> set-up utility but it did not help. Physicals - jumpers, changing over to
> the secondary IDE controller, drive fitness test, chkdsk etc. - all were
> tried. When I put the old drive back, everything works fine again, at least
> as far as Ghost is concerned.
>
> I do regular Ghost image back ups and need this drive functional within its
> operations - hence this post.
>
> I would really appreciate any insights on what to look for in addressing
> this issue. Please excuse my verbosity here!
>
> Regards and have a nice day.
>
> Manu
>
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>